to identify chilled and ambient products, accurately pick ready for packing
pack customer orders correctly
ensure correct batch code information is carried forward on the labels and pick sheets and other relevant packing sheets
ensure Products are in date as per pick sheets
to process paperwork accurately and efficiently in line with departmental policy and set procedures ensuring full traceability
securing of all products to pallets to reduce damage in transit
control of CCP’s for chilled goods to ensure temperature control are maintained in line with HACCP requirements
picking and packing of products compliant with technical standards
customer service advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
efficient and accurate logging of customer sales orders
processing purchase orders to suppliers
preparing dispatch information
dealing with credit claims promptly and efficiently
liaising with the warehouse team to ensure sales orders are picked accurately and in a timely manner
analysing and monitoring sales records, trends and economic conditions
assist managers with sales goals
managing customer and supplier queries
Requirements
netSuite: 1 year
sales: 1 year
customer service: 1 year
delivery van driver
Working hours
full-time | Permanent
Salary
salary
Responsibility
deliver stock to customers in a safe, professional and cost-effective way
drive safely, obeying the rules of the road and following the correct procedures
ensuring you manage your Drivers Hours and Working Time breaks correctly
positively represent the company and the brand out on the road at all times
treat other road users and pedestrians with respect
provide an efficient and supportive delivery service, offloading stock carefully
make every effort to deliver stock safely despite the weather conditions
ensuring any vehicles or equipment issued to you is kept in a fit and serviceable condition
Requirements
3.5T Van driver: 3 years
manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
manage and evaluate labour resources to ensure productivity and minimal downtime when picking customer orders
oversee the workforce of employees in the wholesale chiller departments
ensure customer orders are picked and packed correctly by the warehouse picking team
strive to reduce mis-picks by communicating out of stock items and short dated stock to various departments
ensure all employees follow health and safety guidelines and site technical procedures and policies when picking and filling out documentation
communicate any shortages to the supply chain team and picking team
perform end of night and chiller checks and ensure that the area is left in a tidy standard
record and report weekly H&S figures to higher management
Requirements
supervising experience: 1 year
management: 1 year
warehouse management system: 1 year
management accountant
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
management of the Accounts Payable Staff including training and development
responsibility for maintaining the full AP administration; not limited to reconciliations, creating payment runs and correction accounting
preparation of VAT Return workings and associated reconciliations
supplier data management on NetSuite including payments terms, credit limits, contact details
cashflow management & planning in conjunction with Finance Accountant
enhancing current processes, and implementation of more robust processes to streamline AP and finance function
ensuring that all accounting entries are supported by working papers for analytical review and audit
creating timeline to deliver the monthly close process timeously in conjunction with Financial Accountant, analysing ledger transactions and preparing month end journals
Requirements
accounting: 1 year
microsoft Excel: 1 year
ERP systems: 1 year
machine operator
Working hours
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
Responsibility
complete daily paperwork with full traceability of the audit trail
ensure all orders are picked, packed ensuring FIFO and labelled correctly
quality control, staff compliance with company policies, procedure and process controls
ensure quality & date coding of the products packed are within specifications
ensure safe and efficient pallet management and stocking within the chiller
ensure safety standards are maintained at all times
maintain cleanliness around all areas of the chilled operation and fresh produce packing areas
support other areas of the warehouse
key account manager
Working hours
full-time | Permanent
Salary
salary
Education
A-Level or equivalent
Responsibility
management of new account enquiries, first point of contact for prospective new customers
build and promote robust, long-lasting customer relationships by partnering with them and understanding their needs
respond to Independent Customer queries and deal with any issues that arise
ensure a safe, enjoyable and professional place to work at all times whilst strengthening client relationships
review customer satisfaction levels and come up with short and long-term strategy to continually improve
achieve growth and hit sales targets by successfully managing the sales team and customer expectations
work with Purchasing Team to ensure range and availability are in line with customer requirement and commercial viability
manage, develop, coach and motivate the sales team to develop their skills to ensure that a professional standard is achieved
Requirements
sales: 4 years
customer Account management: 1 year
netSuite: 1 year
sales: 5 years
customer service: 1 year
CRM software: 1 year
customer account manager
Working hours
full-time | Permanent
full-time | Contract
Salary
salary
Responsibility
managing the first order experience from beginning to end including creating the website log ins and sending the welcome emails
respond to all Independent Customer queries and deal with any issues that arise
ensure a safe, enjoyable and professional place to work at all times whilst strengthening client relationships
achieve growth and hit sales targets, where set, by successfully working with the Sales Manager to exceed customer expectations
sample management – communicate samples requests from customers to brands
work with the Sales Manager to implement a strategic sales plan that expands Wholegood’s customer base
help to implement short term sales plans to execute against strategy
adhere to established processes to accurately manage the website updates and individual customers’ pricing
Requirements
FMCG company: 1 year
consumer environment: 1 year
netSuite: 1 year
transport supervisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
control and manage Wholegood transport to comply with legal constraints
coordinate the logistical operations of the site in line with company standards and legal requirements of the role
manage the dispatch of all customer deliveries in the afternoon
understand the SLA agreement with our customers and ensure all calls are dealt with in a timely and efficient manner
liaise between Wholegood and Distribution Centres
main contact point between Wholegood and service agents
deal with any failed deliveries by finding an alternative to ensure the customers receive their orders in a timely manner
ensure Drivers paperwork is compliant to our relevant accreditations
warehouse manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
manage and evaluate labour resources to ensure productivity and minimal downtime when picking customer orders
oversee the workforce of employees in the wholesale chiller departments
ensure customer orders are picked and packed correctly by the warehouse picking team
strive to reduce mis-picks by communicating out of stock items and short dated stock to various departments
ensure all employees follow health and safety guidelines and site technical procedures and policies when picking and filling out documentation
reducing mid sales by checking zeroed stock on pick-sheets
communicate any shortages to the supply chain team and picking team
perform end of night and chiller checks and ensure that the area is left in a tidy standard