WHISKY AUCTIONEER

Responsibility

• work collaboratively with our Creative team to produce engaging creative assets that support our marketing campaigns, including video
• manage diverse social media accounts , including creating and scheduling content and engaging with followers to build brand loyalty
• coordinate and execute engaging email marketing campaigns, including regular customer email communications and marketing automations in conjunction with senior marketing officers
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• researching, planning, writing, editing and posting content that is engaging, clear, consistent and supports individual marketing campaigns, objectives and activities across all brands
• support business development, customer experience and corporate communications by delivering on content activities such as internal communications
• deliver on required tasks, plus suggest new approaches, within the Content and Strategy workstream of the Marketing team for promotional, informational or customer experience purposes
• analyse and report on regular content marketing activities and projects/campaigns
• efficiently maintain website content to ensure consistent brand voice and operational excellence, including creating, auditing and optimising content for search engine optimisation
• any other marketing or communications activities or duties that may arise
• work across the organisation and department to support and deliver on workstreams, projects and tasks as required
• the Marketing and Communications Officer Content will report to the Head of Content & Strategy within the Marketing and Communications team

Requirements

• relevant degree, qualification or education
• WSET Level 2 Qualification and/or clearly relevant and equivalent experience/knowledge in the wine/spirts industry
• researching, planning, creating, delivering and monitoring content
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• building and nurturing partnerships to build content
• crafting engaging content and copy for a variety of audiences through different channels
• reporting on campaigns and partnerships
• excellent communication skills, both written and verbal, with great attention to detail
• additional European language proficiencies
• strong project organisation skills * Desirable experience using project management software
• creating content for a variety of platforms including social media, website, email, news/blog and printed publications
• working with a team to deliver on content goals
• using marketing insight, data analytics and ongoing monitoring/feedback to deliver customer-centric content campaigns
• working with a Public Relations team
• reviewing SEO and writing website and other content to capitalise and maximise on SEO opportunities
• developing and delivering content to support the customer experience

Earnings for position communications officer

Current offers for the position:

Responsibility

• create and maintain user accounts across all IT systems
• support IT Hardware, manage all facets of IT assets, hardware, software throughout the organisation
• maintain a strict device servicing and cleaning program for Hardware
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• responsible for fault finding and resolving failures in IT assets
• manage Help Centre tasks, incidents, problems, change and service requests
• ensure proper handling of requests including escalation if required
• participate and assist with daily activities for the IT Team
• diligently utilise the help centre to assign work appropriately
• assist with the implementation and management, as required, of the delivery of IT infrastructure
• advise and inform the team of IT issues and assist in the technical direction and procurement of IT assets and infrastructure

Requirements

• experience working with windows, Microsoft 365 and associated technologies
• experience of the Drupal Content Management system
• experience of Jira Service Desk
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• 1+ year experience of working in an IT environment

Earnings for position administrator

Current offers for the position:

Responsibility

• accounts receivable and reconciliation in the retail division – matching shop income to daily banking and card transactions
• recording and reconciling staff expenses and company card expenditure for both the retail and auction divisions
• reconciliation of the main operating bank accounts
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• actively participating in the annual statutory audit process
• getting involved in ad hoc finance improvement projects
• managing the Group wide accounts payable function Supplier invoices are appropriately authorised, accurately recorded in the company accounts and are paid in a timely manner
• coordinating credit control relating to trade sales in the retail division by ensuring that bank receipts are kept up to date, monthly statements are sent to customers and timely and accurate credit control information can be supplied to the Trade Sales department highlighting any potential bad debts and customers exceeding credit limits
• A key member of the Group Finance team, the Group Finance Assistant is responsible for supporting the Team by undertaking the Accounts Payable Accounts Receivable Process encompassing some elements of Credit Control across the UK entities of the Group and providing cover to the EU entities

Earnings for position accounts payable

Current offers for the position:

Responsibility

• provide excellent customer service via email, telephone and in person
• producing accurate valuations of Whisky, Rum and Wine collections
• receiving and organising all incoming items for auction
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• maintain a digital inventory of consignments
• prepare accurate reports for stock/storage/dispatch
• maintain organisational systems of physical lots
• complete and store relevant administrative paperwork according to GDPR and warehouse requirements
• supervising employees; provide training, monitor KPIs, complete one to ones and appraisals
• monitoring health and safety, fire safety and security of the office
• maintain good housekeeping
• keyholder for the office
• providing regular reports to line management

Requirements

• good general knowledge of Whisky, Rum, and Wine, as well as an understanding of the operations of online auctions
• very good IT skills
• excellent attention to detail & problem-solving skills
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• experience or interest in people management
• knowledge of both warehousing and client services

Current offers for the position: