general manager
Responsibility
- the successful candidate will need to demonstrate robust leadership and communication skills, be well organised, highly motivated, and financially astute
- there is a requirement to manage and take responsibility for all operational aspects of the practice and Community Service Provision
- in addition, the candidate must have the ability to provide strategic guidance and planning to the partners
Show more +25 - JOB TITLE: General Manager
- the opportunity for further personal development will be given in order to develop skills in line with practice needs
- the General Manager is a key member of the team and will be expected to demonstrate leadership qualities, achieving goals and targets using a combination of personal involvement, motivation/training of other staff and delegation when appropriate
- REPORTS TO: Partners
- HOURS: 37.5 Hours
- the partners also require the successful candidate to be proactive and plan for the future, maximising the practices potential in relation to business, finance, and premises, whilst maintaining patient care
- the candidate needs to ensure the partners are kept fully informed of local and national proposals and initiatives, presented clearly and concisely to enable them to make informed decisions
- an understanding of current NHS initiatives will be helpful; however, the NHS is changing substantially and rapidly and the introduction of new ideas and methods from outside the NHS presents an attractive proposition to the partnership
- to maintain good communication at all times with the practice team
- routinely monitor and assess Practice performance against patient access and demand targets
- in addition to adapting the practice to meet the demands of providing high quality patient care, the General Manager will need to ensure that the practice is financially efficient and compliant with all aspects of health and safety, employment legislation and CQC registration/compliance
- personnel file maintenance
- ensure Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary
- liaise with accountant, bank, and business insurance companies as appropriate or as directed by the Partners
- ensure compliance with the latest NHS recommendations
- to make recommendations to the partners for practice development with regard to potential sources of income
- ensure all organisational requirements of Practice Community Contracts are fully met and complied with
- alert other team members to issues of quality and risk
- represent the Practice to negotiate leasing contracts and their renewals
- directly contribute to profit improvement by exploring areas for increasing income and reducing costs
- to ensure that members of the existing staff team are aware of any changes that occur in the practice
- using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- manage our community services and individual projects arising therefrom
- using personal security systems within the workplace according to practice guidelines
Requirements
- communicate effectively with other team members
- communicate effectively with patients and carers
- recognize people’s needs for alternative methods of communication and respond accordingly
Show more +12 - commitment to supporting the delivery of excellent patient care with vision, willingness, and drive
- demonstrate excellent organisational and effective communication skills
- ability to manage change through motivation and leadership
- robust finance and business skills to maintain and improve the profitability of the business
- strategic thinker and planner
- ability to deliver against key targets
- knowledge and skills of HR and the ability to act sensitively and effectively
- NHS practice management: 5 years
- ensure compliance with CQC requirements and assessments
- manage the portfolio of projects and individual projects arising therefrom
- lead and chair practice meetings as appropriate
- develop and co-ordinate systems to improve the efficiency and effectiveness of the practice
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