WESTCLIFFE HEALTH INNOVATIONS  Salary

WESTCLIFFE MEDICAL CENTRE WESTCLIFFE ROAD SHIPLEY BD18 3EE
TIN: 09051512

WESTCLIFFE HEALTH INNOVATIONS
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WESTCLIFFE HEALTH INNOVATIONS is looking for employees for positions:

team leader

Working hours

  • permanent

Responsibility

  • communication To provide excellent customer care
  • to record any messages clearly and accurately and deliver them promptly
  • to act in such a manner as to always maintain and protect patient confidentiality
  • to provide telephone advice and assistance to patients regarding general administrative matters concerning their procedures
  • to ensure the telephone is always covered to deal with patient queries
  • to greet and speak to patients, visitors, members of the public and staff in a friendly, professional, and courteous manner, in line with the Organisation Values
  • to proactively deal with potential situations of conflict, to diffuse and prevent patient complaints
  • to communicate effectively at all levels between all departments and with senior management team