WEST OAK Salary
THE OLD STABLES 27 MAIN STREET SOUTH CROXTON LEICESTER LE7 3RJ UNITED KINGDOM
TIN: 12225516
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Earnings on positions in WEST OAK
WEST OAK is looking for employees for positions:
receptionist
Working hours
- part-time | Permanent
- permanent
Responsibility
- they may also have access to information relating to the practice as a business organisation
- they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers
- job Responsibilities: Administration To have a thorough knowledge of all Practice procedures To work in accordance of protocols Scanning correspondence Recalls Other administration duties introduced throughout employment in accordance with practice needs / reconstructions Reception To book in patients consulting with members of practice team Process repeat prescription requests in accordance with practice guidelines including online requests Handing over all correspondence to patients ensuring names and addresses are checked To deal with incoming and outgoing telephone calls for the practice Registration of new patients Process patients change of details To check and action electronic tasks daily Be able to cover all reception positions as necessary Receiving and directing patients appropriately Handling busy telephone lines and dealing with general enquiries Process appointment requests from patients by telephone and in person Deal with visits requests Other Tasks Ensure building security have thorough knowledge of doors/windows/alarm Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters
- registration of new patients
- handing over all correspondence to patients ensuring names and addresses are checked
- any other tasks allocated by managers
- alert other team members to issues of quality and risk
- process appointment requests from patients by telephone and in person
Education
- GCSE or equivalent
Requirements
- communicate effectively with other team members
- communicate effectively with patients and carers
- recognise people’s needs for alternative methods of communication and respond accordingly
- this post has been recently advertised with different days/timings, therefore previous applicants are welcome to re-apply