WE POWER YOUR CAR is looking for employees for positions:
customer advisor
Working hours
full-time | Permanent
Benefits
company car
service car
Salary
salary
Responsibility
we are looking for an experienced telephone-based Customer Support Advisor to assist our installations team in providing outstanding post-sales customer support
provide first-class customer support by dealing with any queries our customers have in relation to their installation
offer empathetic support to those customers who have additional needs
guiding customers throughout the EV charger installation journey, upholding our exceptional levels of service
reporting to Internal Operations Manager
working in a fast-paced environment, able to remain calm under pressure and thriving on new challenges and providing excellent service
review information given by the customers to ensure accuracy
ensure all communications are thoroughly and efficiently recorded on our internal IT systems
Requirements
previous telephone-based customer support experience is essential
exceptional interpersonal skills, with the ability to provide patient and compassionate support when dealing with customers with additional needs
outstanding communication skills, both written and verbal, to be able to explain technical subjects to customers
experience in dealing with difficult customers and objection handling
be able to interpret and understand technical information
telephone based customer support: 2 years
supervisor
Working hours
full-time | Permanent
Benefits
company car
service car
laptop
Salary
salary
Responsibility
audit installations of both in-house staff and sub-contractors
check and sign off Electrical Installation Certificates and Minor Works Certificates in line with BS7671 and NICEIC requirements
general management of a small team of electricians
conduct site surveys to establish cable routes and installation methods for new EV circuits in commercial settings
review survey images from domestic customers and ascertain installation methods in line with our standard working practices
produce RAMS in line with CDM regulations
create job specifications and material order sheets for commercial installations
work alongside our existing Qualified Supervisor to discuss improvements in both workmanship and safe working practices and then implement new procedures as and when appropriate
Requirements
18th Edition
NVQ Level 3 in Electrical Installation or equivalent
C&G Level 2 & 3 in Electrical Installation or equivalent
C&G 2391 Inspection and Testing or equivalent
SMSTS or SSSTS
EV Charging 2919
electrical Installation: 5 years
management accountant
Working hours
full-time
Benefits
company car
service car
Salary
salary
Education
diploma of Higher Education
Responsibility
we’re looking for a qualified Management Accountant with a positive and driven approach, to join our Finance team
as a new business, your ability to undertake new tasks and thrive in a changing environment is essential
producing accurate, timely management accounts, whilst supporting the Group Financial Controller, you will also provide people management support to the team’s Accounts Assistant
support the Group Financial Controller with statutory financial requirements and offer system related support
group Financial Controller
Requirements
be able to demonstrate the relevant experience obtained from a similar role
be AAT qualified or equivalent as a minimum
strong month-end experience
people management experience
good verbal and written communication skills
A good understanding of modern management information systems
the ability to manage, delegate, motivate and monitor team activity
accounting: 5 years
internal sales
Working hours
full-time | Permanent
Benefits
company car
service car
Salary
salary
Responsibility
we’re looking for a positive and driven, degree educated individual to join our Internal Commercial Sales Team
gathering detailed information to provide quotes and keep customers fully up to date throughout the project and beyond
this varied role includes, following up on initial customer enquiries, providing expert technical solutions on the supply and installation of EV chargers for commercial customers, where no two jobs are the same
for the right candidate this is a fantastic opportunity to develop within a fast-growing business and learn the EV charger & installation industry
producing detailed costings
post sales follow up
Requirements
general essentials
educated to Degree level
willing to learn the EV charger installation industry and grow with the business
customer & commercially focused
highly organised and process aware
ability to prioritise
good numeracy skills
positive attitude and resilient
electrician
Requirements
strong understanding of electricity and electrical work
proven experience in electrical maintenance and repair
ability to troubleshoot and resolve electrical problems
excellent communication and problem-solving skills
attention to detail and commitment to safety and compliance regulations
experience in EV charging installation is preferred
NVQ Level 3 - Mandatory
AM2 - Mandatory
finance director
Benefits
company car
Education
A-Level or equivalent
Responsibility
this high-impact role requires a Finance Director who can evolve financial control whilst partnering closely with the Owner, Directors, and wider team to drive scalable and profitable growth