WE DO YOUR IT in Bristol Salary

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20 APEX COURT WOODLANDS BRADLEY STOKE BRISTOL BS32 4JT ENGLAND
TIN: 05982162
  IT-Services
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WE DO YOUR IT
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WE DO YOUR IT is looking for employees for positions:

it support technician

  • it support technician

Working hours

  • full-time | Permanent

Salary

  • salary

Education

  • GCSE or equivalent

Requirements

  • 2 years minimum of working in an IT helpdesk support role supporting a variety of systems
  • working for a similar MSP supporting small and medium business is preferred
  • 1st line and 2nd line helpdesk support with good troubleshooting skills
  • office 365 management
  • project manage migrations to Office 365
  • windows Server administration
  • new user setups
  • security policies

Responsibility

  • weekend Cover
  • minimum of 3-year experience. This will be with an MSP as well as a helpdesk support role
  • have a genuine interest in helping others. You will need to thrive in a customer service role to support our customers but also the team in developing and growing their skills
  • weekend Cover. We provide basic weekend cover to our clients on a rota basis, you will be required to cover roughly one weekend in four on a rotation basis, this is simply a process of monitoring an emergency mailbox
  • as much as we rarely get an out-of-hours call, we do provide basic weekend cover to our clients on a rota basis
  • you will be required to cover roughly one weekend in four on a rotation basis and this is simply a process of monitoring an emergency mailbox to be the first to respond with a call or email