WATKINS ENERGY Salary
WATKINS HOUSE LEIGH ROAD HAINE INDUSTRIAL PARK RAMSGATE CT12 5EU UNITED KINGDOM
TIN: 12100059
WATKINS ENERGY Premium profile inactive Premium profile inactive
Earnings on positions in WATKINS ENERGY
WATKINS ENERGY is looking for employees for positions:
customer advisor
Working hours
- full-time | Part-time | Permanent
Education
- GCSE or equivalent
Responsibility
- § Setting up new customer accounts and making welcome calls
- § Setting up and managing Direct Debits for customers
- § Closing customer accounts when customers move home
- § Supporting with the monthly billing run and credit control process to minimise and reduce our debt exposure
- § Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery
- § Supporting with other tasks as required by the Customer Care Manager
- § Interacting with customers daily, via telephone or email, responding to their questions and service requests confidently and resolving any queries or issues within the timeframes set out in our Guaranteed Service Standards
- § Effectively diagnosing heat supply issues for customers and taking appropriate action to rectify within the timeframes set out in our Guaranteed Service Standards
Requirements
- customer service: 1 year
Earnings on positions in WATKINS ENERGY
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2000 £