operations manager
Responsibility
- the following are the core responsibilities of the role. The Patient Services
- produce monthly figures for Practice Business Manager on Extended Hours &
- management of the Reception and Administrative Teams with support of a
Show more +13 - operations manager is responsible for supporting the Reception Supervisor and supporting the reception team, ensuring they achieve their primary responsibilities and supporting Partners and Senior Managers in recruitment and management of
- staff, including day to day HR issues and performance delivery. The Role is new in our organisation and so the following responsibilities may be developed further
- admin duties are performed effectively and to the required standard as per protocols
- to be responsible for supporting the team of receptionists, ensuring all reception &
- 13. Maintain a clean, tidy, effective working area at all times
- identify and provide team training where required, including new staff inductions
- senior Managers with recruitment and retention of staffing & HR issues. The role also involves providing support to the clinical team
- monitor Team workloads and ensure fair distribution in coordination with
- 12. Manage all queries as necessary in an efficient manner
- 14. Monitor and maintain the reception area and notice boards
- support reception staff development, providing guidance and direction, ensuring staff are up to date with mandatory training
- role will support the smooth running of the reception team, whilst also supporting
- 11. new staff IT Set ups e.g. emis web, docman, TQuest
Requirements
- previous Supervisory Experience
- experience of Docman 10
- excellent IT skills, able to competently use MS Teams and other software apps
Show more +10 - excellent communication skills
- clear, polite telephone manner
- experience of good customer service
- medical Practice Management: 1 year
- competent in the use of Office and Outlook
- dental Practice Management: 1 year
- effective time management
- experience of working in a GP Surgery for 18 months + use of emisweb
- ability to work as a team member and autonomously
- good interpersonal skills
Salary in other companies in the position operations manager
| HANCOXREAD RECRUITMENT | 14800 £ | 11000 £ 14800 £ |
| IO ASSOCIATES | 14400 £ | 11000 £ 14800 £ |
| PUBLIC SECTOR RESOURCING | 14000 £ | 11000 £ 14800 £ |
| TECHNICHE GLOBAL | 12800 £ | 11000 £ 14800 £ |
| MCGREGOR BOYALL CONSULTING | 12583 £ | 11000 £ 14800 £ |
| HAYS RECRUITMENT SERVICES | 12000 £ | 11000 £ 14800 £ |
| SANDERSON RECRUITMENT PLC | 12000 £ | 11000 £ 14800 £ |
| BARCLAY SIMPSON EUROPE | 12000 £ | 11000 £ 14800 £ |
| EAMES CONSULTING | 11164 £ | 11000 £ 14800 £ |
| I3 RESOURCING | 11000 £ | 11000 £ 14800 £ |