WARWICK CASTLE is looking for employees for positions:
marketing manager
Responsibility
help define and lead our paid digital media strategy across UK Resorts
audit, plan, and optimize performance both from an ‘always on’ perspective as well as for key strategic campaigns
together with SEO Manager, ensure SEO road maps are complementary to the paid search program
manage relationships with the media agency ensuring they remain positive, productive and deliver exceptional service and ROI
work with a media agency and with the help of the Paid Media Executive, manage and optimize our paid channels at an effective ROI and CPA
act as the bridge between Resort marketing teams and the media agency, using specialist performance marketing knowledge to ensure briefs are executed correctly
about You
line management of the Paid Media Executive, ensuring optimum day-to-day management of our campaigns, achieving the best outcomes for each UK Resort
finance business partner
Working hours
full-time
Requirements
the ability to produce value add reporting from a blank starting position as business requirements change
wide ranging knowledge of formulas including SUMIF/s, INDEX, MATCH, Vlookups
experience using Pivot Tables and Macros
strong data analytics skills with the ability to interrogate large datasets to extract value add information and transfer this into a user-friendly format that can be assimilated by both Financial and Non-Financial audiences
Responsibility
assistant Finance Business Partner
hotel receptionist
Working hours
temporary
full-time
Responsibility
to demonstrate a high level of customer service with check in, check out and providing information to guests
have good working knowledge of room types, facilities, and locations within the Hotels
handle any guest problems, complaints, or compliments, passing on any relevant information to the Hotel Duty Manager
take reservations face to face with guests, or on the phone
assist in site evacuations and contact Emergency Services as and when required
marketing executive
Working hours
full-time
Responsibility
provide weekly insight gleaned from series of marketing and commercial reports
identify best package solutions to deliver sales and promotional campaigns
liaise with the various Merlin teams to gain the appropriate approvals for package requests
liaise with Accesso to deliver new package requests
work closely with the business to deliver price changes or trials
ensure all package set ups are robustly tested prior to going live
ensure changes are not made outside of agreed change periods as per the defined governance
regular Accesso package housekeeping in order to maintain a disciplined product inventory as per the defined governance
Requirements
strong attention to detail
love of insight and analytics with a view of how data can influence decisions
organised, eloquent, excellent time management
ability to spin multiple plates
previous experience of managing a ticketing and eCommerce application would be highly desirable
knowledge of Merlin’s brands, product offering and operating processes is highly desirable
desire to make a difference to Warwick Castle and to their own personal ambitions
the Perks
security officer
Trade
security & Public Safety
Security & Public Safety
Working hours
permanent
full-time
Responsibility
warwick Castle Resort, Warwick Castle
warwick, WARWICKSHIRE, CV34 4QU
united Kingdom
relief Security Officer
location: Warwick Castle, Warwick
about You
team leader
Working hours
permanent
part-time
Responsibility
lead, develop and motivate the hotel team
deliver exceptional customer service
maximise sales
maintain a safe and healthy environment
experience and Skills required
experience working within the hospitality industry desirable
excellent customer service
Requirements
past experience of leading a successful team
organising, motivating and coaching a team
initiative in problem solving
high levels of pro-activity within an operational setting
experience within a fast-paced customer facing environment
minimum 1 years experience as a Retail Supervisor or Team Leader desirable
accountant
Working hours
full-time
sales executive
Working hours
full-time
head of marketing
Working hours
full-time
Responsibility
provide direction and vision for the sales and marketing team
recommend and deliver a media plan that maximises our spend and ROI, targeting key regions and audiences
work closely with departmental heads to ensure consistent brand delivery across the castle and Knight’s Village
drive premium and profitable Events which fit the Warwick Castle brand
direct and manage all Warwick Castle market analysis and research. Recommend actions and plans related to findings
help find, develop, and manage strategic partners for Warwick Castle, maximising financial returns and product enhancement
develop the right marketing strategies to deliver strong annual marketing plans and campaigns, working with the marketing team across consumer, trade, schools, international & accommodation channels
oversee production and delivery of the annual PR plan to maximise Warwick Castle’s exposure, especially on TV, whilst leading on any crisis management PR response
waiter
Requirements
the ability to work quick & calmly under pressure
A Passion to engage with guests & deliver exceptional customer service
the ability to work evenings, weekends and bank holidays
experience working within food service and/or behind a bar
due to the nature of this role we can only accept applicants aged 18 & over
the Perks
everyone Matters at Merlin
this is a seasonal role. You will be required to work weekends, evenings and bank holidays. Shifts can be up to 12 hours, with a finish time of 3am. Therefore flexibility is needed
Changes in earnings for the position actor
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.8K £
2024
2K £
2025
Changes in earnings for the position customer service assistant
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.8K £
2024
2K £
2025
Changes in earnings for the position security officer