WANNA Salary
Wigston Parva
TIN: 07353626
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Earnings on positions in WANNA
WANNA is looking for employees for positions:
customer service advisor
Working hours
- full-time
Education
- GCSE or equivalent
Responsibility
- answering all types of calls, emails ranging from general inquires to product queries
- permanent Position
- use of internet and websites as well as using a bespoke eCommerce admin system
- help and support the Customer service/Sales team
- as a Customer Service Advisor, you will be the first point of contact for all queries via email and phone calls
- be knowledgeable about all the online products and services we offer to enable you to offer help and advice customers
- dealing with a high volume of emails and phone calls
- managing and resolving escalated customer complaints calmly
Requirements
- retail sales: 1 year
- customer service: 1 year