to support the implementation of localised marketing and communications plans for Mega and wholesale customers
develop relationships with trade magazines and build and maintain a database of contacts
to support content development and overseeing production of trade marketing collateral requirements including POS, instore furniture, and presentations
to support the Marketing Manager to develop and execute the product packaging strategy in advance of all product launches
to support the business development, retail and commercial plans across Voduz's priority markets
support all customer communications through the development of digital marketing strategy that is localised, and in line with the D2C digital marketing strategy, in conjunction with the Marketing Manager
to support the Marketing Manager to plan and implement all retail and wholesale events/exhibitions ranging from instore education events to larger exhibitions
to provide ad hoc administrative support for the trade marketing team
business manager
Working hours
full-time
Salary
salary
Requirements
the ideal candidate will be dynamic and daring with a taste for challenge and success with an open mind
possess the ability to lead a rapid growing diverse team
strong leadership skills. Someone who sets a strong example and leads from the front
can set targets for Voduz the year and use the appropriate strategies for implantation and achievement
have previous experience working in a fast-paced environment either e-commerce, wholesale, or retail and portray the ability to implement this into one of the company’s 3 key multi channels
Responsibility
implement, execute, and maintain key business strategies and objectives to grow profitability
customer service representative
Working hours
part-time
Salary
salary
Responsibility
assisting in managing the customer services email inbox, ensuring all incoming emails are processed appropriately and promptly
representing the business as a first line of contact for incoming communications regarding enquiries and complaints about orders
maintaining a positive, empathetic and professional attitude toward customers at all times
ensuring the effective discharging of your work tasks as required
communicating with customers through various channels as required
ensuring that Voduz achieves its strategic and business objectives of which this role has influence and control of
acknowledging and resolving customer complaints
thorough understanding of the Voduz product range within a reasonable time frame upon joining the business
Requirements
excellent typing skills
excellent communication skills and ability to communicate clearly and correctly
experience of working in a team environment
ability to work above and beyond as required by the business
ability to take ownership and maintain composure to resolving challenging customer issues, escalating when necessary
excellent decision making and problem-solving skills
action orientated and self-disciplined
customer service: 2 years
warehouse operative
Responsibility
picking, packing and shipping of online and wholesale orders and production line
ensuring all orders are packed correctly to eliminate/minimise damages
working from our Stock Management system to ensure timely packing of orders
providing assistance on stock replenishment
counting stock
heavy lifting in accordance with correct procedures
warehouse supervisor
Salary
salary
Responsibility
assist warehouse operations manager with daily running and functions
plan and coordinate incoming goods, storage and dispatch in a timely and efficient manner
keep bays up to date and stocked
ensure staff are signing in and out
responsible for new staff training
inform management if supplies, equipment and packaging are needed
develop and maintain safety policies and procedures management have put in place