VITA GROUP HOLDINGS is looking for employees for positions:
social media executive
Responsibility
promoting the events activities in buildings online across our channels
writing marketing content in line with the brand tone of voice
form key relationships with influencers and student ambassadors across the social media platforms
producing and posting quick-fire social media content
responding to customer questions online
monitor, track, analysis and report on performance and marketing effectiveness of social media posts and growth
finance and administration duties
oversee, plan and deliver the social media strategy and content across all platforms like Sprout Social, Instagram, Tik Tok, Facebook and Twitter
lettings administrator
Salary
salary
Responsibility
follow up on monthly rental payments and ensuring each tenant is up to date
dealing with general accounting tasks, including uploading of rent schedules
creating the tenancy agreements and entering details into our CRM system
concierge
Language
english
Responsibility
the referencing process once the lettings department send an agreed deal through
creating and sending tenancy agreements
forward planning for the Concierge department and housekeeping department based off the Moving in Schedule
managing the move in and move out process for residents including completing their move in induction, taking meter reads, processing the resident on Arthur, liaising with Community Utilities about their meter reads etc
checking and maintaining health and safety compliance within the building
preparing inventories for new move in’s
providing a comprehensive handover when another team member is commencing their shift
this role will report to the management team. Performance will be measured against customer satisfaction surveys, Resident feedback and fulfilment of task list
administrator
Requirements
communication Skills
computer Literate
self-motivated
planning and Organisation Skills
facilities Administration
Language
english
Salary
salary
Responsibility
any task deemed necessary for the performance of duties
organise and schedule meetings as requested
support and source for the facilities team any remedial works that require additional quotations
produce various reports in line with requirements
collation of site information as required
sous chef
Responsibility
to ensure consistency, timings, presentation and quality are delivered at all times
to ensure that the kitchen opens, operates and closes to the required standards
ensuring stock rotation and par level management and to maintain a fresh approach to product offering
receiving of goods
effective pass management, prep controls line checks and tastings
to take full responsibility of the catering unit in the absence of the Head Chef
to comply to Health & Safety including legally required training/risk assessment adherence and equipment maintenance
to adhere to all company rules. Regulations and procedures
facilities manager
Working hours
full-time
Responsibility
attend regular 1:1 meetings and ensure regular communications about your region are held with Head of Estates
to ensure co-operation and compliance with all legislation relevant to your role. • Ensure that you and your team attend all H&S and Fire Training as directed by designated Line Manager
monitor and control key departmental costs and controls
understand the importance of adhering to company policy with reference to Hazard spotting, first aid reporting, and reporting accidents
to have a complete understanding of accommodation and Company procedure in the event of a fire at each of your residences
to ensure all your FT monthly checks are completed in the agree timescales
to Co ordinate new team members staff inductions and ensure they are carried out to the set company standard
ensure that the Company’s brand and service standards are adhered to at all times/
customer service assistant
Responsibility
single point of contact for all residents and visitors
maintenance and delivery of building standards, including cleaning of public areas
ensuring breakfast is set up and maintained/stocked throughout the morning to ensure every resident receives the same experience
help with the planning and running of events
to attend to any query or incident within the residence and resolve the issue promptly
daily site walks to ensure that standards are maintained
maintaining organisation with Student’s parcels and mail
supervisor
Salary
salary
Responsibility
the ideal candidate will be a warm, welcoming, professional people person with a passion for customer service
supervise team members with operational duties, providing feedback where necessary and reporting team performance to management
motivate, coach and mentor team members to exceed goals and creates a positive working environment during shifts
create an atmosphere centred on delivering first class service
maintain strong knowledge of company products and services, offering support and information to team members
an important role within the business, the Residence Supervisor will support the management team in ensuring the building, its services and amenities and our colleagues are working together to achieve our high brand standards
train new team members in company standards, customer service and operational duties ensuring brand delivery at all times
connect with customers and develops strong relationships to encourage a strong Vita Student community
Requirements
an experienced customer service professional, well-versed in delivering premium experiences to residents & guests
whilst we aren’t necessarily looking for an experienced manager, we are looking for someone who has played a key role in supporting, mentoring, guiding and coordinating colleagues in a Supervisory / Team Leadership role
we’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas
our operations run seamlessly with the support of a variety of technology systems and software; our Residence Supervisors must be technologically astute
manager
Salary
salary
Responsibility
liaising with residents, completing building tours, maintaining customer databases for communications, and resolving or escalating any issues which may arise
supporting the sales and marketing team with the marketing of the residence to ensure it reaches occupancy and arrears are avoided
overseeing the localised delivery of events across the building
an important role within the business, the Assistant Residence Manager will be responsible for ensuring the building, its services and amenities and our colleagues are working together to achieve our high brand standards
ensuring the building is clean and maintained to the highest standard, managing issues with building maintenance and housekeeping
the ideal candidate will be a warm, welcoming, professional, people person with the ability to build relationships with our residents, have a keen eye for detail, be well organised and meticulous in ensuring the free running of our buildings
reporting into the management team
build relationships with key stakeholders such as the universities and local businesses
technician
Salary
salary
Requirements
experienced delivering preventive and corrective fire alarm and firefighting system maintenance
strong working familiarity working within plant rooms
skilled across a variety of maintenance functions such as plumbing, electrical, heating/cooling, lighting, furniture, and general equipment
well-versed in delivering Planned Preventative Maintenance within a similar environment
demonstrable understanding and adherence of safety compliance regulations and procedures
Responsibility
stock management, keeping track of maintenance supplies and parts needed for repairs
basic carpentry and painting, performing minor tasks like replacing flooring, repairing furniture, and touch-up painting & decorating
ensuring consistent collaboration with other departments, such as housekeeping, front desk, and management to coordinate maintenance needs and guest requests
respond to maintenance requests, promptly addressing guest and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment
conduct regular inspections of residence facilities to identify potential issues and performing scheduled maintenance tasks