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VISSENSA is looking for employees for positions:
support engineer
support engineer
senior infrastructure engineer
engineer
Working hours
full-time
Requirements
candidate Requirements
knowledge and understanding of ticketing systems
knowledge of taking PC’s or gaming /machines apart/upgrading
knowledge of working with Remote Management Tools
conceptual or working understanding of Microsoft 365 and Azure
basic understanding of networks and network equipment
candidates will need good interpersonal skills which allows for good team working and show the ability to work on tasks alone or as part of the team when required
experience of working as part of a Technical Support team
Responsibility
ensure requests for assistance are kept within agreed SLA’s
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