VISION EUROPE Salary
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0 ratings
3 reviews
Mold
CLYDFAN HOLYWELL ROAD CAERWYS MOLD CH7 5AR
TIN:
03716425
Other service activities

Earnings on positions in VISION EUROPE

Choose a position
service administrator
2.1K £
0%

Changes in earnings for the position service administrator

Average annual salary

Current

2083£

latest offer

Average period

1389£

out of 3 points

0500 £1K £1.5K £2K £
0500 £1K £1.5K £2K £
2023
2024
2025

Data based on job offers published by the company

Earnings on positions in VISION EUROPE

Average salary in this position
Average salary in this position in the country
service administrator
2083 £
6%
2190 £
technical support engineer
4166 £
-34%
2759 £

National average salary

2950 £

Average salary in this company

3124 £

VISION EUROPE is looking for employees for positions:

sales coordinator

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Education

  • certificate of Higher Education

Responsibility

  •  To provide a high level of telephone based and electronic e-mail support in relation
  • to all client administration
  •  To process all sales orders in an accurate and timely manner
  •  To manage all invoicing processes accurately and within set time frames
  •  To administer all stock returns to third party warehouse
  •  Managing queries in relation to order status
  •  Track all customer orders to final delivery point
  •  Effective liaison with warehouse regarding delivery schedule / priority shipments

Requirements

  •  Educated to Graduate level (Or A-Level education with a minimum of 2 years
  • administrative working experience)
  •  Ability to communicate on all levels in a clear and concise manner both verbally and
  • electronically
  • administrative: 2 years
  •  Ability to work within tight deadlines and schedules
  • customer service: 2 years
  • ERP systems: 1 year

Contract type

  • to time

technical support engineer

Responsibility

  • effectiveness in understanding problems and making timely, practical decision
  • follow up on open tickets and ensure customers are kept up to date at all times with the progress
  • to provide a high level of technical support to customers and associated service facilities
  • to accurately log all customer issues reported or observed on site and create site visit report
  • to utilise test equipment to replicate customer configurations for testing/ troubleshooting purposes
  • provide timely and accurate advice and support via phone, email, remote connection and face to face to all customers / distributors / users
  • to provide on-site support to customers and end users as required
  • to attend customer sites and assist with live site technical support and troubleshooting as required

Requirements

  • background within the Security / Technology industry in a senior support role
  • strong understanding of Operating Systems, Servers and Networking components
  • experience providing support on CCTV is essential
  • exposure to major VMS’s such as Milestone, Genetec etc
  • proficient in fault finding with field & reactive support experience
  • european experience would be advantageous
  • excellent communication skills – both written and verbal
  • team player, self-motivated and able to work on own and under pressure

service administrator

Language

  • korean
  • english

Education

  • certificate of Higher Education

Requirements

  • A-Level standard education or equivalent
  • A Minimum of 2 years’ experience within administration function, preferably within the CCTV industry
  • ability to communicate on all levels in a clear and concise manner both verbally and electronically
  • ability to travel outside of the UK as and when required
  • clean Driving License
  • customer service: 2 years
  • administrative: 2 years

Responsibility

  • manage and monitor the CRM system to include System Improvement; HQ Process & Follow Up; Analysis of all Change Requests to System
  • accurate and timely management of credit control for all returns
  • to provide accurate and timely management of all billing process to include price adjustments and payment management
  • resolving customer queries, by effectively liaising with other departments when needed
  • to manage and monitor all ‘KPR’ to include delivery time and repair time reporting
  • accurate production of Service Agreements in line with SLA’s ensuring accurate and timely checking of all translations and content prior to distribution to customer / client
  • you will also be expected to undertake duties which may not be listed on this job description as directed by your line manager which will be deemed as reasonable within the scope of the role

it support technician

Benefits

  • laptop

Language

  • english

Education

  • A-Level or equivalent

Responsibility

  • escalate problems when required to IT Manager
  • perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware and configuring systems and applications
  • test fixes to ensure problems have been adequately resolved
  • create and maintain documentation for common procedures and processes
  • 1st and 2nd line support in person, by phone and remotely for workstations/laptops and other technical equipment as well as supporting and administering business applications
  • management of technical assets and the asset management system, including allocation, tracking and annual asset audits
  • record, track and document the help-desk request problem-solving process on FreshService, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • participate in product and technology research for infrastructure and application solutions and product development that helps to support the end user

Requirements

  • higher diploma or equivalent in Computing and IT
  • 1st Line call logging and support experience beneficial
  • exposure to ITIL best practice beneficial
  • ability to work in a team and independently
  • ability to communicate technical information, verbally and in writing/diagrams
  • have a calm, methodical approach to troubleshooting and a determination to find solutions to technical issues
  • windows 10 and 11 experience is necessary
  • ability to conduct research into a wide range of computing issues

hr generalist

Language

  • english

Education

  • bachelor's

Responsibility

  • provide basic day to day HR guidance to Line Managers and employees
  • coordinating the new starter process from on-boarding through to end of probation
  • coordinating the new leaver process, including resignation acknowledgement letters & conducting exit interviews
  • oversee the management of the administration of company benefits
  • support Head of HR with disciplinary and grievance processes
  • support Head of HR with reviewing & communicating company policies and employment legislation
  • coordinating the European recruitment process, from role sign off through to offer stage, with a focus on cost saving for the business
  • support Head of HR with contractual documentation changes, such as variation of terms & flexible working applications

Requirements

  • previous experience in a similar HR role
  • good understanding and proficiency in HR and best practice
  • educated to degree level desirable
  • strong administration skills, attention to detail, organisation and time management as well as the ability to work to tight deadlines essential
  • administrative: 3 years
  • human resources: 3 years
  • recruiting: 2 years