account manager
3 the last 24 days, recently 2023-07-13
Responsibility
- we are searching for an Account Manager to join our dynamic and passionate team
- they will oversee day-to-day account management activities for the assigned clients by working closely with other functional departments within the company
- it will be necessary to support other commercial teams with growth efforts and new logo acquisition as the Account Management SME
Show more +8 - who are you?
- the successful candidate will be a skilled client management/success professional in the health tech space who is dedicated to their craft and capable of working under limited supervision
- in this role, their primary responsibility will be working with clients to create a plan for their program while promoting best practice program design and ensuring flawless execution
- as an Account Manager, they’ll demonstrate internally and externally a solid understanding of the success drivers and best practices to maximise client retention, revenue growth, relationships, and reference-ability
- serve as Subject Matter Expert for Virgin Pulse Analytics tool and be responsible for training clients to utilise the tool
- work closely with Project Management Team for the successful implementation of new clients
- work closely with Project Management Team for the successful implementation of new client
- ensure the success and quality by working with the client and acting on feedback as appropriate
Requirements
- what you bring to the Virgin Pulse team
- strong interpersonal, presentation and writing skills
- strong organisational skills and detail orientation
Show more +12 - demonstrated ability to collaborate
- outstanding project management abilities
- collaborative, fast-moving and comfortable with change
- sets clear objectives and measures
- self-directed and proven ability to work independently
- takes the value of work actually executed into consideration
- strong resilience – with a ‘roll your sleeves up’ attitude
- monitors process, progress, and results with a focus on final resolution
- influences and navigates the organisation to ensure completion
- committed to Completed Work: Clearly assigns responsibility for tasks and decisions
- probes all useful sources for answers
- can see hidden problems
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