Earnings on positions in VIKING SELF STORAGE NORWICH
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VIKING SELF STORAGE NORWICH is looking for employees for positions:
customer service advisor
customer service advisor
Working hours
full-time
Language
english
Responsibility
our success is built around giving customers solutions which meet their expectations, and which make their lives easy
we’ll ensure that the facility meets those expectations, so it is then down to our staff on site to go the extra mile, offering great customer service as standard and making sure that no opportunity is missed
ensuring site facilities, including security systems are well maintained and correctly utilised, in accordance with company procedures
other ad-hoc roles as necessary to ensure the store is always running as well as it can
following an established set of sales processes and follow up procedures
Requirements
experience of following set procedures and ensuring that agreed processes are adhered to
you should have had to think on your feet, dealing with different situations professionally and efficiently
we will work with the successful applicants to give all of the training and support needed to succeed with us, both initially and in the future
there are however certain attributes we are keen to see in our candidates which, in our experience, makes them more likely to succeed with us
ideally you will have experience in a sales or customer service background. Even better if that has included a good amount of phone based communication
A good level of computer literacy is essential. It is unlikely that applicants will have any knowledge of the management software we use, in which full training and support will be given
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