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VICKERS OILS is looking for employees for positions:
it apprentice
it apprentice
Working hours
apprenticeship
Requirements
5 GCSEs grades A*-C/9-4 or equivalent
strong working knowledge of Microsoft Server software
experience of Office 365
knowledge of Active Directory
knowledge of Control & Monitoring Software
some experience of working with Network Cabling & Switches
quick & effective problem solving skills
communications skills at all levels of business
Responsibility
estio Training have an exciting new opportunity for an IT Apprentice with Vickers Oils, based in Leeds
ability to liaise with users at all levels of the business and understand their requirements
be flexible around working hours as “out of hours” may be required
post reports to the IT Manager
provide timely technical support to customers to establish and diagnose faults using troubleshooting and necessary tools, prioritising queries as required
identify recurring issues and identify improvements for the ways of working across the Company
to assist the IT Manager with all aspects of networking, servers and other hardware & software, resolving problems and queries effectively and liaising with external partners
communicate with all levels of employees, keeping them updated with the resolution of issues, progress and managing escalation and expectations
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