VENOM IT in Sale Salary

TECHNOLOGY HOUSE 59 WASHWAY ROAD SALE M33 7AB
TIN: 06831365

VENOM IT
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VENOM IT is looking for employees for positions:

support engineer

Working hours

  • full-time

Requirements

  • excellent communicator both written and verbal at all levels including Directors and Senior Management
  • at least 12 months experience in a 2nd line IT Service Desk role, preferably in an MSP environment is desirable
  • track record of a positive approach to learning
  • good problem solving skills, ability to work well as an individual and as part of a close team
  • ability to deliver to tight timescales and changing priorities
  • any qualification in the Microsoft suite of products / ITIL/CISCO would be preferable although not essential
  • must have strong working knowledge of Windows operating systems including 7, 8 and 10. Server OS 2003, 2008, 2012, AD, MS Exchange, Group Policy. Knowledge of terminal services, Citrix and VM Ware highly desirable

Responsibility

  • keep customers informed and updated at all times
  • create and maintain knowledgebase articles to enable consistency and learning within the team