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VECTOR COMMUNICATIONS is looking for employees for positions:
account manager
account manager
Working hours
full-time | Permanent
Responsibility
calling all customers in an assigned base on a quarterly basis and conducting an account review
creating renewal, upgrade and additional connection quotes
keeping contracts renewed so that customers do not fall out of contract
introducing new and additional products to grow the existing account
role: Telephone Account Manager
renewing and extending existing contracts
location: Motherwell office
processing credit checks, upgrades, ports, new connections, sim swaps, transfers etc. using CRM and supplier portals
Requirements
the successful applicant will have account management experience in an office-based environment making and receiving calls to and from customers to support existing products and have a proven track record hitting KPI and sales targets through retention and growth
product training will be provided but previous experience in a telecoms or technology environment would be preferred and experience using Microsoft Dynamics CRM would be advantageous
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