UTP MERCHANT SERVICES Salary
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6 reviews in total
Rating of the company
based on 0 evaluations
6 reviews in total
Earnings on positions in UTP MERCHANT SERVICES
UTP MERCHANT SERVICES is looking for employees for positions:
customer services manager
Working hours
- full-time
Salary
- salary
Responsibility
- implement efficient processes and standards of calls and email responses
- coordinate customer service operations and find ways to ensure ‘good customer feedback’
- help with the implementation of technology solutions – managing change
- manage relations with customers, vendors, partners and other stakeholders, including sales Managers with Manager call backs
- position: Customer Service Manager
- escalate risk and incidents to compliance team
- reporting To: Operations Manager
- define, implementing and monitoring a call handling strategy that achieves the customer service targets that the company
senior sales executive
Working hours
- full-time
Salary
- salary
Responsibility
- the ideal candidate will have a proven track record of success in prospecting closing and pipelining larger deals
- UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK
- identifying and developing potential new business as and where the opportunity arises
- through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions
- with a customer base of over 20,000 customers, approximately £3 billion is processed across UTP’s estate of credit card machines each year with many hundreds of new customers being added on a monthly basis
- proactively drive the opportunities pipeline with key customers through Customer trainings and Presentations
- we are looking for a highly motivated and experienced key account manager to join our sales team and lead our sales efforts in the commercial, corporate and franchise markets
- you identify appropriate product portfolios and marketing campaigns for each key account to support you winning new volume / revenue / margin in line with agreed targets
Requirements
- sales: 3 years
customer service advisor
Working hours
- full-time
Language
- spanish
- english
Salary
- salary
Responsibility
- assist with the on-boarding processes for new tapeeno customers
- take ownership over individual pipeline, either by resolving the issue directly or sourcing details from merchants
- reporting into the Product Manager for tapeeno, the Customer Service Advisor will provide administrative and technical support to the company’s tapeeno customer base in the UK and in Spain
- provide end to end support for all customer queries from the initial call to resolution
- in the early stages of our tapeeno launch it is likely that this will not fulfil a full time role. The Customer Service Advisor will therefore also assist our UK customers with technical queries as required alongside our Technical Helpdesk team
- deal with customer complaints in a timely manner
- liaise with the company’s suppliers and partners in relation to the new customer approval process
- rapidly develop a thorough understanding of the payments industry and the market sector we operate within, together with a thorough understanding of the services we have on offer
compliance officer
Working hours
- full-time
Salary
- salary
Responsibility
- support the Head of Risk and Compliance in liasing with law enforcement agencies and regulators across the UK and Overseas
- position: Risk and Compliance Officer
- reporting To: Head of Risk and Compliance
- status: Permanent
- rapidly develop and communicate a thorough commercially wise regulatory and risk understanding of the payments industry and the market sector we operate within, together with a thorough understanding of the services we have on offer
- assist the Head of Risk and Compliance in all the regulatory matters arising in any area of the business, including PSR 2017, MLR 2017, POCA2002, Data Protectiom, FCA handbooks, AML, CTF, AB&C
- provide knowledgeable and valuable inputs surrounding the overall firm's Risk Management framework, making sure that all the risks identified are correctly reviewed, assessed, assigned with a specific score according to pre-defined risk metrics and ultimately mitigated with the most appropriate procedures
- participate in project managing the implementation of action plans, tech builds and process change as to ensure business scalability alongside regulatory compliance and cards schemes requirements (eg
Requirements
- deliver tasks in a timely, accurate and professional level up to industry standards
- know-how-to-attitude and eager to learn with a team player approach
- analyse information at fast pace with a key eye for detail
- deliver on tasks with the highest levels of accuracy and compliance awareness
- can approach problems in a thorough, multilateral and logical manner
- must be a quick learner, willing to learn new processes and procedures
- ability to function effectively in a fast-paced, ever changing regulatory and work environment with multiple priorities across all areas of business
- possess and be able to evidence strong communication skills
telesales agent
Working hours
- full-time | Permanent
- full-time
Salary
- salary
Responsibility
- generate appointments for our field sales team
- diary management
- updating the CRM
- meeting and exceeding appointment/sales targets
Requirements
- experience working in an office environment
- ability to organise, prioritise and manage workflow
- demonstrate the ability to consistently work towards and exceed expectations
- self-starter, target driven and highly motivated
- good telephone manner and comfortable making calls to new and potential customers
- adaptable and versatile approach to a fast-paced role
- outside sales: 1 year
recruitment resourcer
Working hours
- full-time
Salary
- salary
Requirements
- recruitment Experience inhouse or agency would be advantageous
- confident in outbound calling
- enjoy working in a fast-paced environment
- A positive, welcoming attitude and excellent interpersonal skills
- be able to plan, prioritise and organise workload and meet deadlines, working unsupervised and using own initiative
receptionist
Working hours
- full-time
Salary
- salary
Responsibility
- assist with new starter administration and induction processes
- organise monthly outings and quarterly team building events
- occasional travel to our other offices in Hastings, Manchester & Belfast when required
- co-ordinate Health & Safety compliance for all offices within the UTP Group
- responsible for the organisation and distribution of mail to relevant departments
- organising seasonal events such as Christmas office parties
- be the main point of contact for the company’s facilities suppliers e.g. cleaning company
- manage levels of office supplies and replenish when required
Requirements
- professional, clear and confident communication skills on the telephone
- excellent verbal, written and communication skills, including the ability to write letters and other correspondence
- excellent organisation skills
- high energy with the ability to multi-task and prioritise as appropriate
- attention to detail and the ability to always produce accurate work which is clear and complete
- A proven track record in an office administrative role
- living within a reasonable commute of Manchester
telesales team leader
Working hours
- full-time
Salary
- salary
Responsibility
- provide encouragement to team members, including communicating team goals and identifying areas of improvement
- answer team members questions and oversee team members work for quality and guideline compliance
- communicating monthly team sales and appointment targets
- providing ideas to promote floor culture and performance goals
- conduct team meetings to update members on best practices and continuing expectations
- complete and asses weekly and monthly team performance reports
- hitting personal monthly targets
- UTP Merchant Services is a fast-growing company within the financial services industry, providing a range of leading credit and debit card payment solutions to businesses within the UK
Requirements
- team leadership experience would be an advantage
- product knowledge and industry experience
- extremely coachable and adaptable
- strong oral and written communication skills
- motivational Skills
- results orientated
- track record of meeting targets
- self-motivated
marketing executive
Working hours
- full-time | Permanent
Salary
- salary
Requirements
- the ideal candidate will be hard working and self-motivated with a minimum of 2 years’ experience or a Marketing degree
- great communication skills
- creating digital marketing content for our social platforms - LinkedIn, Facebook, TikTok, Instagram, Twitter, and Facebook
- attention to detail
- working with management to produce materials of visual impact and within brand guidelines
- time management
- assist the marketing team in delivering all creative assets
- team Player
Responsibility
- UTP Merchant Services is a fast-growing company within the financial services industry, providing a range of leading credit and debit card payment solutions to businesses within the UK
head of finance
Working hours
- full-time
Salary
- salary
Education
- bachelor's
Responsibility
- management of the finance and credit control teams
- reconcile bank accounts on a daily basis
- monitor all elements of the accounting system including ensuring all general ledger control accounts are fully reconciled
- production of monthly management accounts
- quarterly VAT returns
- production of annual Financial Statements
- processing of commission and expense claims
- reconcile statements from suppliers
Requirements
- accounting: 1 year
- living within a reasonable commute of Reading
- reading, RG14RE: reliably commute or plan to relocate before starting work
National average salary
2950 £
Average salary in this company
1916 £