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UTIL is looking for employees for positions:
manager
manager
Requirements
BA/BS degree
experience in managing strategic accounts
strong interest in technology
self-starter and ability to thrive in a fast-paced start-up environment
analytical and detail-oriented
strong prioritization, organization and project management skills
at least 5 years of experience in the technology industry in Customer Success, Account Management, Consulting, Project Management or Engagement Management
exceptional verbal and written communication to effectively communicate with Sr. IT, Program Managers, VP/C-level executives as well as front-line users
Responsibility
work with customers to define and document stakeholder's business requirements and develop solution strategies
proactively develop project plans, maintain up to date status reports and manage the identification of risks and issues
evangelize Util capabilities and potential within the customer's organization
create goal-driven program plans and provide direct oversight of assigned account portfolio throughout customer lifecycle; build and maintain multi-level customer stakeholder relationships to continuously link Util deliverables to our customers requirements
understand what success looks like to the customer, how our solution fills that need, and is able to measure our success against it
work with customers to understand use cases; Immerse yourself in your customer's industry and business trends to become a trusted business partner and adviser
build customer advocates - develop deep strategic customer relationships and build a loyal customer base that actively advocates for our company
act as an advocate and voice of the customer with internal Util teams to ensure the customers' needs are understood and addressed
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