UTIL Salary

1ST FLOOR CLOISTER HOUSE RIVERSIDE NEW BAILEY STREET MANCHESTER M3 5FS UNITED KINGDOM
TIN: 11211090

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UTIL is looking for employees for positions:

manager

Requirements

  • BA/BS degree
  • experience in managing strategic accounts
  • strong interest in technology
  • self-starter and ability to thrive in a fast-paced start-up environment
  • analytical and detail-oriented
  • strong prioritization, organization and project management skills
  • at least 5 years of experience in the technology industry in Customer Success, Account Management, Consulting, Project Management or Engagement Management
  • exceptional verbal and written communication to effectively communicate with Sr. IT, Program Managers, VP/C-level executives as well as front-line users

Responsibility

  • work with customers to define and document stakeholder's business requirements and develop solution strategies
  • proactively develop project plans, maintain up to date status reports and manage the identification of risks and issues
  • evangelize Util capabilities and potential within the customer's organization
  • create goal-driven program plans and provide direct oversight of assigned account portfolio throughout customer lifecycle; build and maintain multi-level customer stakeholder relationships to continuously link Util deliverables to our customers requirements
  • understand what success looks like to the customer, how our solution fills that need, and is able to measure our success against it
  • work with customers to understand use cases; Immerse yourself in your customer's industry and business trends to become a trusted business partner and adviser
  • build customer advocates - develop deep strategic customer relationships and build a loyal customer base that actively advocates for our company
  • act as an advocate and voice of the customer with internal Util teams to ensure the customers' needs are understood and addressed