UTELIZE COMMUNICATIONS  Salary

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Great Malvern
TIN: 07462310
 Communication & media production
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UTELIZE COMMUNICATIONS

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UTELIZE COMMUNICATIONS is looking for employees for positions:

service administrator

  • service administrator
  • customer service agent

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • you will develop and maintain strong relationships with customers, understanding their telecoms requirements and ensuring that their needs are met
  • you will also develop, implement and update processes, to promote continuous service improvements
  • as a Service Delivery Administrator, you will be at the forefront of delivering top-notch services to our customers - Supporting key brands including Stagecoach, Mitsubishi and HomeServe
  • in this role, you will have the opportunity to work with telecoms providers, monitoring the delivery of their services to ensure that they meet the agreed SLAs
  • are you passionate about delivering exceptional customer experience? Do you enjoy working as part of a team delivering high-quality services? If you do and you can demonstrate a proven track record in a similar role with exceptional relationship building skills, this could be an ideal opportunity for you

Education

  • GCSE or equivalent

Requirements

  • customer service: 3 years
  • administrative experience: 2 years