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UTELIZE COMMUNICATIONS is looking for employees for positions:
service administrator
service administrator
customer service agent
Working hours
full-time | Permanent
Language
english
Responsibility
you will develop and maintain strong relationships with customers, understanding their telecoms requirements and ensuring that their needs are met
you will also develop, implement and update processes, to promote continuous service improvements
as a Service Delivery Administrator, you will be at the forefront of delivering top-notch services to our customers - Supporting key brands including Stagecoach, Mitsubishi and HomeServe
in this role, you will have the opportunity to work with telecoms providers, monitoring the delivery of their services to ensure that they meet the agreed SLAs
are you passionate about delivering exceptional customer experience? Do you enjoy working as part of a team delivering high-quality services? If you do and you can demonstrate a proven track record in a similar role with exceptional relationship building skills, this could be an ideal opportunity for you
Education
GCSE or equivalent
Requirements
customer service: 3 years
administrative experience: 2 years
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