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Estimated salary
£ 3000
Median salary at UP LEARN
£ 3000Lowest salary
£ 3527The average salary
£ 5833Highest salary
Do you believe that workers at UP LEARN are paid fairly?
UP LEARN is looking for employees for positions:
customer service executive
customer service executive
senior software engineer
software engineer
account executive
digital marketing manager
senior product manager
Responsibility
about the role
about us
the Customer Experience team plays an irreplaceable role in our success as a company, representing our customer internally to ensure that we deliver a world-class level of service at scale
as a small team that will be growing at a very fast pace in the next couple of years, we’re at a very exciting stage of this journey and are looking for a Customer Service Executive to join our core team of three and our wider team of 40 tutors
up Learn has built the world’s most effective learning experience
we’ve done this by combining cognitive science, instructional theory and artificial intelligence
this role offers the rare opportunity to learn about every single part of the department, providing a solid stepping stone to progress into a customer-facing, operations, content, sales or Marketing career very quickly
up Learn supports a flexible working environment and we are proud to be one of the most flexible EdTech and Education employers with an overall score of 88%
Requirements
outstanding communication skills, written and spoken, with a consistently clear, positive and friendly tone
strong empathy in any situation for customers and colleagues alike
thrive in a culture of feedback, always looking to grow and improve
ambitious with ideas and able to apply initiative to problem solve in a team environment
excellent organisational, planning and time management skills; ability to manage workload and extremely high standards for attention to detail
if you don’t meet every requirement below but you still believe you’re the right person for the role and are willing to learn, we strongly encourage you to apply