UNITS HOUSING is looking for employees for positions:
department manager
Working hours
full-time | Permanent
full-time
Responsibility
delivering an exceptional experience for customers at all times through the delivery of the company’s sales and service strategies
owning and monitoring the sales and service results and deliver appropriate action to improve performance
driving sales at every opportunity and ensure every sale is maximised through link and add-on selling
creating a culture of exceptional customer service at all times in all situations
providing outstanding leadership for the team, setting clear direction and providing regular feedback
delivering weekly sales coaching and training
ensuring that only all new starters are inducted into the department so that all members of the team deliver the competencies required of the role, project the right image and can deliver Housing Units high level of customer service
delivering an exceptional shopping environment at all times the store is open and merchandise the store to maximise sales potential, particularly through key selling locations
Requirements
supervising experience: 3 years
retail sales: 5 years
retail management: 1 year
customer service: 5 years
management: 2 years
finance manager
Working hours
full-time
Requirements
team leadership or supervisory experience
preparation of Management Accounts up to trial balance
ability to work to deadlines
sage payroll and pension administration
outgoing positive personality
VAT and other business reporting
excellent communication skills
purchase to pay processes and cash flow management
administrator
Working hours
full-time | Part-time | Permanent
Benefits
mutual
Responsibility
3.10 Undertake any other duties that can be reasonably requested as an
2.1 Make the necessary arrangements for customer deliveries
3.5 Photocopying and filing
delivery driver
Working hours
full-time | Permanent
Requirements
delivery driver: 1 year
furniture delivery: 1 year
sales advisor
Working hours
part-time | Permanent
full-time | Permanent
Responsibility
we have a great opportunity for an enthusiastic and capable part time sales person to join our team
the successful candidate must have previous sales experience and proven sales skills. Must be smart and presentable, reliable and trustworthy and be able to deliver excellent customer service
contract:- Permanent
hours:- Minimum of 22 hours per week. Our store trading hours are 10.00 am – 5.00 pm
develop and update a good level of product knowledge so as to both assist customers and maximise sales potential
maximise departmental turnover by matching customer needs to the products and services we offer
assist with the upkeep of the department so as to help maximise departmental turnover
develop a detailed understanding of our IT systems, utilising all relevant IT aides to help resolve any customer queries thereby maximising the effectiveness of the systems
Requirements
sales: 3 years
restaurant supervisor
Working hours
full-time | Permanent
full-time
Responsibility
ensuring that service is the primary focus when customers present
setting the highest standards of food preparation, presentation and service for our customers
encouraging and maintaining safe working practices, in line with current basic food hygiene regulations
we have a superb opportunity for an ambitious, enthusiastic, professional and proven people manager to assist in the running of our restaurant
paying particular attention to quality processes, including stock control, wastage and portion control
the successful candidate will have an eye for the latest trends, and be passionate about the delivery and service of fine foods
working closely with the Manager you will be involved in all aspects of the business, as well as motivating, training and developing the team
be “hands on” and work alongside the team
Requirements
supervising experience: 1 year
customer service advisor
Working hours
full-time | Permanent
Responsibility
handling inbound customer phone calls
providing second to none customer service
working as an integral part of the team
self-managing your own workload, prioritising your tasks
accurately recording and logging your work
in your role you will be dealing primarily with inbound customer phone calls from new and existing customers. These customer contacts vary in nature from general enquiries to customer complaints, or technician bookings to technical help queries
Requirements
friendly personality and telephone manner
previous experience working in a customer service call centre
clear and effective communicator
able to work calmly under pressure
customer service manager
Working hours
full-time | Permanent
Requirements
customer Service: 5 years
Responsibility
perform and conduct all necessary allied duties to ensure the smooth running of the department
to provide support to the management team in the absence of the Operations manager
to develop a product/supplier reporting package and share with the business monthly or on request
undertake any duties that can be reasonably requested, offer flexibility and a willingness to change
point of contact for complaint escalation, phone, email, letter & TFO relationship
to hold monthly meetings with staff/1-2-1 reviews and to manage moral and discipline in line with policy
retail supervisor
Working hours
full-time | Permanent
Responsibility
we are looking for a self-motivated, professional and experienced Retail Supervisor
good people management skills and a proven retail sales background are essential. This is a rewarding position progressive to the individual’s drive and motivation to succeed
contract:- Permanent
take personal responsibility for dealing with customer complaints and management requests in a timely manner
hours:- Minimum of 37.5 hours per week on a rota basis including weekends. Our store trading hours are 10.00 am – 5.00 pm
Requirements
promote the benefits of effect training and development including induction
promote and encourage a good team spirit at all times
manage and motivate individuals and the team on a day by day basis. Lead from the front with a positive, can-do attitude
demonstrate excellent communication skills, ensuring that every team member receives all relevant information on time and has an opportunity to give feedback on a regular basis
warehouse operative
Working hours
full-time | Permanent
Responsibility
understanding and following all Housing Units warehousing procedures
checking products accurately
assisting in a customer facing role
providing any feedback or suggestions as to how we can improve any working procedures
this is a permanent role and is a 40 hour working week including weekends. The shift patterns are either 8.00 am – 4.30 pm, 8.30 am – 5.00 pm or 9.00 – 5.30 pm
to offer support to any retail function of Housing Units at all times
demonstrate a firm commitment to achieving and exceeding DC quality targets
to operate in line with a ‘clear floor’ policy of both the inside and outside of the buildings, and also the vehicle boxes