UNICORN FLOORING Salary
RIVERVIEW THE GREEN LAMBEG LISBURN BT27 5SR NORTHERN IRELAND
TIN: NI027727
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Earnings on positions in UNICORN FLOORING
UNICORN FLOORING is looking for employees for positions:
customer service representative
Working hours
- full-time | Permanent
Language
- english
- french
Responsibility
- communicating with customers confidently and effectively via phone, video call and email
- initiating contact with potential customers and driving outbound sales
- following up inbound website leads in line with agreed timelines
- processing new sales orders
- acting as the first point of contact for customers
- building rapport with our customers and recognising opportunities for account growth
- communicating special offers and promotions to our existing customers
- liaising with the production team to ensure sales orders are dispatched on time and providing customers with updates regarding their orders
Requirements
- strong interpersonal skills with an ability to build and maintain relationships
- comfortable, confident telephone manner
- ability to pay particular attention to detail with an emphasis on accuracy
- good time management & organisational skills and an ability to prioritise workload
- excellent written and verbal communication skills and a passion for helping customers
- enthusiastic and comfortable working on your own initiative in a fast-paced environment