UK VAPE LOUNGE

Responsibility

• process orders and reply to email correspondence when needed
• ensure that orders are picked and packed accurately, counted and that all shipments meet their deadline of dispatch
• keep the warehouse clean, tidy and in a safe working condition
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• serve customers as and when required
• replenish products in the warehouse where necessary
• answer phone calls and handle customer enquiries
• manage general warehouse staff picking and packing orders, direct staff as and when required and check orders when an issue is identified
• managing staff in the warehouse to ensure that orders are effectively picked and packed
• check orders when an issue has been identified and support staff to resolve the problem
• process and print orders when required to do so, ensuring deadlines are met
• ensure orders are counted, checked and bagged ready for collection
• advise the Purchasing Manager of the arrival of goods to the warehouse
• to provide support with customer service, when required and support general warehouse staff when needed
• ensure collections by couriers are made as required
• assisting with unloading stock from vehicles