TYSON WILSON TEMP  Salary

UNIT 44 BALLOO AVENUE BANGOR BT19 7QT NORTHERN IRELAND
TIN: NI666694

TYSON WILSON TEMP
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TYSON WILSON TEMP is looking for employees for positions:

customer service representative

Working hours

  • full-time | Part-time | Permanent

Language

  • english

Education

  • GCSE or equivalent

Requirements

  • passionate about service – always looking to deliver the best possible service you can at every opportunity
  • minimum of 12 months' experience in a face-to-face customer service environment or within a contact centre, within the last five years
  • strong verbal and written communication skills
  • great listening skills supported by a warm, friendly, and confident manner
  • computer literacy
  • flexible approach to tasks
  • customer service: 1 year

Responsibility

  • to connect with customers at the telephone, via email, and via web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer and demonstrating a real desire to help and support
  • make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output
  • take ownership for your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth