two Rivers are looking for a Tenancy Compliance Officer, to ensure their customers receive a high quality, proactive tenancy compliance support service
reporting to the Tenancy Support Team Leader, you will work proactively with tenants to identify actions that need to take place to help prevent and reduce antisocial behaviour and tenancy breaches
you will support tenants and manage cases of harassment, particularly incidents involving matters of race, sexuality or gender and cases of domestic abuse, and take appropriate actions including legal recourse to implement tenancy compliance and reduce antisocial behaviour
day-to-day, you will liaise with tenants, customers, colleagues, statutory agencies and other organisations to ensure that action is taken and find effective remedies to all issues
you will develop effective partnerships, including sharing protocols, with other statutory and voluntary agencies and comply with all statutory and regulatory requirements
you will take ownership of your own service delivery, and highlight any areas of concern, making recommendations to improve performance and implementing this as required
Salary
salary
financial controller
Requirements
we currently have an exciting opportunity for a Financial Controller to join our team
the main purpose of this role is to provide an efficient and effective financial service to internal and external customers whilst managing the Finance Assistants and Payroll Officer to ensure transactions are accurate and undertaken in a timely manner
Responsibility
managing the accounts payable function to ensure that suppliers invoices are paid in accordance with agreed timescales
scheduler
Working hours
full-time | Permanent
full-time | Part-time | Contract
Language
english
Responsibility
permanent, full time, 37 hours per week
key responsibilities
working with your line manager, you will ensure that projects are completed on time and delivered within budget
what you’ll have
you will work in line with the Group’s risk management policies and procedures, raising any areas of concern
you'll be a valued member of the Centigen Scheduling team, providing a comprehensive and efficient service whilst ensuring that our customers' needs are delivered to the highest level
ideally a proven track record of working in Housing/Maintenance/Construction industry
organised with a strong attention to detail
Salary
salary
contact centre advisor
Working hours
full-time | Contract
Responsibility
provide additional administrative support to business areas where needed
team leader
Working hours
full-time
full-time | Permanent
Language
english
Responsibility
permanent, Full time, 37 hours per week
full time
permanent
taking a lead in the day-to-day operations of the team
if the answer is yes to any of the above, then this role could be for you
be responsible for the overall management of our sheltered schemes
deliver the operational tenancy and estate management services and supervision of the neighbourhood team
carry out all bi-monthly one to ones, and assist with annual and six-monthly PDP with operatives
Salary
salary
Requirements
is experienced in dealing with difficult customer facing situations
experience of working in customer facing situations
has specialist expert knowledge in a housing association or tenancy management related field
has worked in or as part of a dispersed, remote team
has a proven track record of delivery at an operational level
ideally has line management or supervisory experience
is a competent written and verbal communicator
experience in building repair, maintenance and refurbishment to domestic properties, particularly in social housing
property administrator
Working hours
full-time | Permanent
Language
english
labourer
Responsibility
minor Carpentry works such as changing ironmongery
fencing
paving and Drainage
mould treatment and Decorating
Requirements
driving, collecting, and delivering materials
ground works
erecting and dismantling tower scaffolding
gardening
site maintenance and cleaning
to work with qualified trades staff to support them and carry out work under their direction
manager
Requirements
governance or company secretarial qualifications are desirable
proactive focus on Continuous Professional Development evidenced - leadership qualifications are desirable
as a line manager, you will support our Risk and Assurance Officer and Governance Assistant to succeed in their roles
as our Governance Manager, you’ll help us make sure we are doing everything we can to make this a reality for thousands of families in Gloucestershire and the surrounding areas
working with our Assistant Director of Governance and Assurance to ensure that our compliance and governance are maintained to a high standard, you will support the success of our Group Board, committees and the Executive Leadership Team
you will take responsibility for planning high-level meetings as well as managing accurate record keeping and annual compliance reporting, keeping our teams and external partners up to date with accurate information
Responsibility
an ambassador for the organisation, you’ll develop strong relationships with our partners, stakeholders, board members and customers