TUTORFUL Salary

Rating of the company
based on 0 evaluations
3 reviews in total
  Sheffield
FIRST FLOOR, DEARING HOUSE 1 YOUNG STREET BROOMHALL SHEFFIELD S1 4UP ENGLAND
TIN: 11058911
  Other service activities
Rating of the company
based on 0 evaluations
3 reviews in total

Earnings on positions in TUTORFUL

TUTORFUL is looking for employees for positions:

customer service

Working hours

  • full-time | Contract

Language

  • english

Requirements

  • exceptional levels of customer service
  • experience of dealing with customers either face-to-face or over the phone
  • 25 days holiday, with an extra day for each year you are with us
  • understanding of the importance of customer service
  • manage time and prioritise tasks effectively
  • hybrid working model
  • enhanced Maternity, Paternity and Adoption
  • be responsive to feedback

crm manager

Responsibility

  • held accountability for CRM performance including forecasting and reporting on key performance metrics
  • create, deploy and test new email campaigns, and work with the data team to identify new CRM opportunities

full stack developer

Working hours

  • full-time

Requirements

  • up to £58,000 depending on experience
  • 2 wellbeing days a year
  • we have flexible working hours
  • we offer flexible remote work opportunities
  • £500 annual training budget
  • 2 training days per year
  • you get £250 in lesson credit every year to spend on the Tutorful platform

customer service agent

Language

  • english

Responsibility

  • respond to student queries through calls, emails and live chat through support desk, in a timely and accurate manner
  • administer and update student accounts
  • respond to billing and payment queries and actions
  • be open to work on new projects and business initiatives in line with business needs
  • promote and educate students on new features and releases eg. App
  • respond to Trustpilot/Google reviews
  • assist ‘Tutor Experts’ on the Engagement team as required
  • report any safeguarding concerns to the safeguarding officer with urgency

Requirements

  • exceptional levels of customer service
  • manage time and prioritise tasks effectively
  • be responsive to feedback
  • A growth mindset; eager to learn and explore more efficient ways of executing on daily tasks
  • customer service: 1 year

Earnings on positions in TUTORFUL

Average salary in this position
Average salary in this position in the country
customer service agent
2083 £
14%
2357 £

National average salary

2950 £

Average salary in this company

2083 £