TSL HEATING & PLUMBING  Salary

UNIT 1 HILL STREET INDUSTRIAL ESTATE CWMBRAN NP44 7PG

TSL HEATING & PLUMBING
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TSL HEATING & PLUMBING is looking for employees for positions:

customer service advisor

Working hours

  • full-time

Responsibility

  • TSL Heating and Plumbing are a small independent privately owned heating and plumbing business based in Cwmbran
  • we are currently looking to recruit an experienced Customer Service Advisor to join our busy team in Cwmbran, South Wales
  • please only apply if you have a minimum of 3 years admin experience
  • respond to customer enquiries via phone and email in a timely and professional manner
  • experience in a heating and plumbing office would be advantageous but not essential
  • assist in scheduling appointments and manage engineer’s diaries
  • assist with entering supplier invoices
  • maintain customer records by updating account information

Requirements

  • previous customer service experience is essential
  • excellent communication skills, both written and verbal
  • strong problem-solving abilities and the ability to think quickly on your feet
  • attention to detail and accuracy in all work performed
  • ability to multitask and prioritise tasks effectively
  • positive attitude and a passion for providing excellent customer service
  • customer service: 3 years