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TRUST NETWORKS is looking for employees for positions:
it support engineer
it support engineer
Working hours
permanent
Responsibility
own, monitor, and resolve incidents and service requests in a timely manner, escalating where necessary
liaise and work closely with infrastructure colleagues on infrastructure problems working together to provide suitable solutions
participate in new infrastructure deployments with a view to running migrations and deployments as the role progresses
carry out customer site visits where required to provide hands on fault diagnostics and fix
be responsible for troubleshooting and resolving incidents, major incidents, problems, and service requests across a range of operating systems, platforms and software solutions providing regular updates to the end-user
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