TRUESPEED Salary - Salary Report

sales representative

3 the last 127 days, recently 2023-03-16

Responsibility

booking Installations getting new customers connected
door-to-door selling into ever-changing and expanding territories
making high volumes of outbound calls
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day to day engagement with both existing and potential clients
upselling customers to higher speed packages and Mesh Wi-Fi
building and maintaining strong relationships
maintaining CRM records
effectively identifying and closing new sales opportunities
customer expectation management
work with team members to develop sales techniques

Requirements

previous telesales experience
A strong communicator both written and verbally
passion for quality and highest levels of standard and service
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excellent relationship builder
effective oral and written communication including the ability to listen
self-motivated, driven, and self-disciplined
good knowledge of computer programs
professional work ethic, showing integrity at all times
ability to plan and prioritising your daily workload and constructively manage your own time
A passion for technology
reliable
professional work ethic, always showing integrity
problem solving – ability to analyse and overcome issues
flexible and adaptable to change

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PROFESSIONAL OFFICE	5833 £	5000 £ 10416 £
PARKSIDE RECRUITMENT	5555 £	5000 £ 10416 £
NATIONWIDE RENEWABLES	5000 £	5000 £ 10416 £
E-FRONTIERS	5000 £	5000 £ 10416 £
BRAND REPRESENTATION AND EVENTS	5000 £	5000 £ 10416 £
TEAM ALPHA	5000 £	5000 £ 10416 £
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network engineer

Responsibility

producing Low Level designs, plan and implement changes that drive network rollout
providing technical input into a growing Network Engineering team
contributing to the high level designs, writing requirements, evaluations and solution descriptions and drawing complex design diagrams
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working with mixed vendor kit including Extreme, Cisco, Adtran, Edgecore and Merchant Silicon
producing network and component designs and configuration files based on broad knowledge of the network, technical components and best practice
commissioning of new network, power, and environmental infrastructure
ensuring delivery of plans to time, quality and budgetary targets, in line with agreed methodologies and processes
diagnosing the root causes of complex network issues using analytical and problem-solving skills
implementation and commissioning of active network equipment in support of cabinet rollout and deployment of core network architecture
act as an escalation point for Field Engineering teams
active equipment includes XGSPON broadband equipment, ethernet switches, routers, data centre technologies, power systems, environmental monitoring and management systems
support in the active network alarm correlation and priorities, that our NOC react to
designing, implementing and supporting the configuration on all of the active network components that make up the Truespeed Full Fibre Broadband Network, from customer connection through to internet peering
contributing to the Evolution of the Network
implementing and supporting scalable software-defined processes
contributing to the definition of trials of new equipment and produce detailed test plans and evaluation criteria
contributing to business cases for new technical solutions
ability to convert network change plans into High Level & Low-level implementable designs
supporting the smooth and efficient day to day operation of the entire Truespeed network
working in a DevOps orientated practice of continual improvement
supporting the definition of design, deployment and capacity rules
ensuring the timely documentation of all fixes and changes to the Network
any other duties that may be required to ensure the successful operation of the Truespeed network
on-call duty as part of a rota, to support the smooth running of our 24/7 network. Responding to incidents and supporting the field engineering team in network maintenance and repair
developing good working relationships with equipment suppliers, to ensure technical solutions can be implemented and maintained, contributing to product evolution and to drive the resolution of product fixes
supporting the creation of capacity models and development of monitoring tools

Requirements

equivalent of CCNP level of certification is desirable but not essential
CCNA/CCIE level of certification is desirable but not essential
experience working in a Mobile, Broadband or Internet Service Provider or Data Centre following industry best practices
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experience working in an Internet Service Provider or Data Centre following best practices
2-3 years
strong understanding of network infrastructure and network hardware
city
expert technical knowledge in all matters relating to optical ethernet, IP transmission and routing . IPv6 experience
expert technical knowledge in all matters relating to optical ethernet, IP transmission and routing
strong familiarity with major network vendors
country
in depth understanding of optical fibre network FTTH technology and DWDM, enabling troubleshooting of faults and performance issues
good understanding of optical fibre network FTTH technology in depth enabling troubleshooting of faults and performance issues
united Kingdom
experience in SIP telephony
experience in staging and testing of networking equipment to fulfil design requirements
experience working within unix-like environments
experience working within Unix-like environments
experience implementing and managing automation tools, and the DevOps approach to infrastructure orchestration
the aptitude to work to a high standard autonomously or within a team
team player, building positive relationships internally, with suppliers and customers
pro-active, can-do attitude, always going the extra mile

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CHESHIRE LOCAL BUSINESS	18500 £	10000 £ 18500 £
PEOPLE SOURCE CONSULTING	13000 £	10000 £ 18500 £
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SOLUTIONS RECRUITMENT	12300 £	10000 £ 18500 £
COMPUTAPPOINT	12000 £	10000 £ 18500 £
KEYSTREAM	12000 £	10000 £ 18500 £
HARVEY LAWRENCE	10500 £	10000 £ 18500 £
GIBBS HYBRID INTERNATIONAL	10500 £	10000 £ 18500 £
TECHNICHE GLOBAL	10400 £	10000 £ 18500 £
COBURG BANKS	10000 £	10000 £ 18500 £

customer advisor

Responsibility

effectively handling customer queries through our email, social chat and telephony channels in a timely and professional manner
providing a 2nd line phone and ticket escalation routes for both our residential end customers and the Customer Service team
taking ownership of anything from information on products and order updates to complaints, always aiming to resolve first time
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deliver thorough and robust troubleshooting of residential customers issues relating to their broadband and telephone services and resolving Wi-Fi issues
improving customer satisfaction by owning a customer query through to resolution
taking an active role in complaint resolution with the aim to resolve on first contact
supporting our Installation Engineers with activation of broadband and phone services and fault resolution
calling customers to book installations, outlining the process, and answering questions
support the Technical Support Team Lead with training and upskilling Customer Service to support on basic troubleshooting
problem solving and contributing to the improvement of working processes within the team and wider business
keeping up to speed and developing your own skillset and methodology through best practise forums, external workshops or seminars
sharing information with colleagues and updating knowledge management systems
use our systems to diagnose faults with a residential customers service and support the repair process from booking to managing any configuration changes required as a result
any other reasonable duties that may be required from time to time to ensure all our customers have a great experience with Truespeed
you will have worked as a Customer Experience Advisor before. You know what it’s like working in a fast paced, inbound and outbound contact centre role

Requirements

demonstrable experience gained in a first and second line technical support team, troubleshooting technical issues/questions directly with customers over the phone
life insurance, Health care options
2 years experience
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proven ability to rapidly understand root causes of complex issues and deliver solutions that customers can understand
competitive pension scheme
hybrid working
25 days holiday plus bank holidays
flexible approach and ability to meet deadlines
desire to learn and takes initiative to develop professionally
great opportunities for career development
excellent time management skills
free onsite parking
shift Pattern
positive, high energy, can-do attitude
good understanding of broadband and VoIP technologies, familiar with network and Wi-Fi troubleshooting to identify and resolve connectivity issues. This includes accessing end user equipment
monday to Saturday – 8am to 4pm
good written and verbal communication is a must with an ability to tailor information to customers with a wide range of technical understanding
location

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project manager

Responsibility

outline and manage the master commercial calendar
managing all key delivery aspects for Core Network, Passive & Active Network installation, testing and delivery to live
managing the go-to-market campaign overview documents to ensure all marketing areas are on track and delivering relevant collateral
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translate projects and cross-functional launches into data led go-to-market plans for new products, propositions, services, and build areas
developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope
work with Planning & Build teams to put in place a repeatable efficient BAU process for end-to-end delivery
running weekly GTM project status meetings with all relevant business areas, tracking launch progress against milestones, metrics and KPIs
review operational effectiveness of launches, campaigns, and actives once live
longer term target is the delivery of the BAU process to ensure we have a quality and efficient repeatable process
regularly communicate progress and achievements
manage project risks and mitigations
embed a delivery mentality into all teams involved in achieving our set business targets
reporting to: Head of Network & Service Development & Operations
short term target delivery for this role is to ensure that we are in complete synchronisation across the Operations, Planning & Build teams across all approved funded projects and are organised to deliver the next 6 months cabinet rollout program
medium term target to have identified a systemised approach to delivery, having reviewed all process responsibilities, data flows and data ownership to enable a proposal for a BAU process

Requirements

the aptitude to work to a high standard autonomously
team player, building positive relationships internally, with suppliers and customers
pro-active, can-do attitude, always going the extra mile
Show more +5
good presentation skills, ability to communicate clearly and present complex technical information to both technical and non-technical audiences
good project management skills, having experience as a PM or Delivery Manager previously is essential
excellent analytical and problem-solving skills
excellent key stakeholder management and interpersonal skills
ability to work under pressure and make hard decisions required to achieve project objectives

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sales account manager

Responsibility

working closely with the Sales Director to achieve objectives and targets
managing key relationships and identifying new opportunities
grow and develop sales through effective and consistent outbound activity
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build and nurture a healthy sales pipeline consisting of established client relationships and new business
field all inbound sales requests and ensure deep product and company knowledge to support customers with their requirements
staying abreast of competitor activity to drive sales opportunities and continuously maintaining the CRM system through accurate forecasting
attending and reporting KPIs in weekly sales management meetings
supporting marketing activities and campaigns
handling day-to-day challenges and escalations

Requirements

proven track record in the Telecommunications/ISP sector
business Development focused, with a determined attitude
previous experience in the Telecommunications/ISP sector is essential
Show more +12
consultative and innovative when working with customers, understanding their requirements
city
self-motivated, driven, and self-disciplined
professional work ethic and always showing integrity
country
excellent relationship builder
united Kingdom
A passion for technology
flexible and adaptable to change
key Attributes
integrity & honesty
respectful

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ecruit	5625 £	5000 £ 16666 £
DG PARTNERSHIP	5625 £	5000 £ 16666 £
EXECUTIVE TALENT SOLUTIONS	5416 £	5000 £ 16666 £
STANDOUT STAFFING SOLUTIONS	5000 £	5000 £ 16666 £

TRUESPEED

Salary at TRUESPEED

Earnings on positions in TRUESPEED

TRUESPEED is looking for employees for positions:

sales representative

Responsibility

Requirements

Salary in other companies in the position sales representative

network engineer

Responsibility

Requirements

Salary in other companies in the position network engineer

customer advisor

Responsibility

Requirements

Salary in other companies in the position customer advisor

project manager

Responsibility

Requirements

Salary in other companies in the position project manager

sales account manager

Responsibility

Requirements

Salary in other companies in the position sales account manager