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TROPICAL SKY is looking for employees for positions:
customer service advisor
customer service advisor
travel consultant
Working hours
full-time
Language
english
Responsibility
manage customers post booking with questions and booking amendments, including up-selling
communicate with overseas suppliers to facilitate amendments
assist with out-of-date range bookings where air or ground changes are commercially or logistically required
assist with schedule changes
support with client balance chasing
take calls during peak times
provide support to customers at the quote stage in the absence of the Sales Consultant. Specifically ongoing quote replies and processing of any bookings in absence of the quote owner
Requirements
excellent verbal communication skills
desire to seek opportunities to up-sell products & services
good attention to detail
prior Travel background is a huge advantage
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