TRILANCO  Salary

TRILANCO LTD CORONATION WAY MILL FARM SPORTS VILLAGE, WESHAM PRESTON PR4 3JZ ENGLAND

TRILANCO
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TRILANCO is looking for employees for positions:

customer service co-ordinator

Working hours

  • part-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • to support the Customer Service Manager and the team in delivering excellent service to all our customers
  • handle inbound calls from customers to place orders or deal with queries
  • enter customer orders onto the system accurately
  • handle customer emails through our ticket system
  • use the wallboard to ensure web orders, back orders and others are ready for the warehouse ahead of cutoff
  • dealing with delivery and other queries in a logical and focused way, liaising with carriers and others to get the right result for the customer
  • various ad hoc data based tasks such as managing back orders, stock issues, customer delivery issues etc. These will usually involve making outbound calls to customers

Requirements

  • computer literacy
  • training on systems and products will be given
  • customer service: 1 year