TRENT HOUSING

Responsibility

• ensure good quality workmanship which upholds company standards, complies with building codes, and follows safety requirements
• you will take ownership of work, aiming for 'First Time Fix' on all jobs whilst remaining within budget and time parameters
• provide exceptional customer service and answer any customer questions
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• to carry out joinery repairs and replacements and general maintenance tasks in properties
• in order to ensure delivery of an efficient and high quality repairs service to our customers we are looking to recruit into our Responsive Repairs and Voids team
• you will have a positive attitude and excellent communication skills and hold a full UK driving licence
• the successful candidate will be responsible for carrying out joinery and general maintenance to our housing stock as part of our voids and responsive maintenance services
• you should have strong joinery maintenance knowledge, gained ideally within a housing/domestic setting, and ideally additional maintenance knowledge and skills in other trade disciplines
• the closing date for applications is 6 September 2023
• participate in an out of hours service where required
• you will ensure all work is undertaken to a high standard with the minimum of supervision to diagnose faults and deliver effective solutions to our customers
• to ensure that you are fully conversant and comply with all legal requirements of their work
• you will also operate within company Health and Safety guidelines and remain up to date with technical and legal requirements of your skill areas
• work safely and in compliance with Trent and Dove’s health & safety requirements and regulations taking into account any environmental circumstances and possible risks
• to keep all items supplied by the company in good working order
• the ideal candidate will have a proven ability in joinery and hold a minimum of an NVQ level 2 or City & Guilds in joinery and preferably have qualifications in another trade discipline
• to comply with all relevant statutory procedures including assisting with the preparation of risk assessments, method statements and construction safety plans
• to undertake any training or qualification which the company considers necessary to allow you to improve your working performance, and to maintain qualifications legally required to carry out your duties
• 10. Responsible for advising the Supervisor of any stock requirements/shortages in a timely manner
• job Type: Full-time
• 14. To adhere to the Trent & Dove Housing’s policies and practices with regard to confidentiality at all times
• 15. To undertake any other additional duties commensurate with the role and pay grade of a joiner/multi-skilled joiner
• responsible to: Supervisor

Requirements

• joinery: 1 year
• carpentry: 1 year

Benefits

• fuel card

Earnings for position joiner

Responsibility

• due to the nature of the role you must have a driving licence and access to a vehicle
• we are looking for full time Housing Officers to be part of a professional team providing customer focused housing management services to our general needs tenants
• closing date for applications is 11th August 2023
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• you will be highly motivated and will have sound practical experience of delivering of housing management in a fast paced environment. You will be used to keeping up to date with legislation, regulatory requirements and best practice
• this post offers an excellent opportunity to play a key role in achieving our objectives to provide homes and services that transform homes, lives and communities
• over 6,000 properties, ranging from sheltered accommodation to family homes and everything in between
• we are driven to make a difference to people's lives and reduce homelessness in our region
• you will do this by ensuring that our estates and communities are allowed to thrive through the effective management of anti-social behaviour, sustaining tenancies, supporting community engagement and ensuring our homes remain compliant with relevant legislation concerning gas and electrical safety
• you will have a strong customer focus, excellent problem solving abilities, great communication skills, and the ability to work to targets and deadlines
• by providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life
• you will be an ambassador for Trent & Dove, building relationships with our customers and a range of different agencies, with the aim of delivering exceptional housing management services
• job Type: Full-time
• our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 21 years now that is exactly what we have been doing

Earnings for position housing officer

Responsibility

• we are Trent & Dove
• we go beyond what’s expected of us to transform lives, homes & communities
• because people deserve to enjoy life, do well and feel respected
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• here we work & smile because we see the difference we make, everyday
• we achieve & grow as we improve our skills for ourselves and customers
• we balance & thrive as we give and get support to enjoy our lives and what we do

Requirements

• experience of working in a Customer Service/contact centre environment
• ability to always maintain a high degree of confidentiality when dealing with sensitive information
• excellent attention to detail and accuracy
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• the ability to multi task
• excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email
• able to work from our head office at least twice a week following the initial training period

Requirements

• project Management: 1 year

Earnings for position it project manager