TRENT HOUSING Salary

Rating of the company
based on 0 evaluations
9 reviews in total
  Stoke-on-Trent
71 STALLINGTON ROAD BLYTHE BRIDGE STOKE-ON-TRENT ST11 9PD ENGLAND
  https://www.trentanddove.org
TIN: 13735180
  Real Estate
Rating of the company
based on 0 evaluations
9 reviews in total

Earnings on positions in TRENT HOUSING

Estimated salary

£ 3349

Median salary at TRENT HOUSING

£ 1980 Lowest salary
£ 3419 The average salary
£ 5000 Highest salary

TRENT HOUSING is looking for employees for positions:

cleaner

Trade

  • cleaning & Sanitation
  • Cleaning & Sanitation

Salary

  • salary

administrator

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • you will have a strong focus on customer service, providing a fast, efficient, and professional response to enquiries from our customers
  • working closely with our Lettings Officers, the successful candidate will be responsible for placing adverts for vacant properties via our Find a Home service, and for providing administrative services for our housing register

Salary

  • salary

team leader

Working hours

  • full-time | Permanent
  • full-time

Responsibility

  • we have the opportunity for a Lettings Team Leader to join our team
  • you will have a strong focus on customer service, working with our customers and partners to create sustainable tenancies
  • working closely with our Lettings Manager, the successful candidate will be responsible for overseeing the key-to-key lettings process, ensuring the Lettings Team deal with all tenancy terminations, voids, allocations and lettings promptly, efficiently, and in accordance with our policies and procedures
  • you will work closely with all internal colleagues and external partners to minimise void loss and achieve re-let times that are amongst the best in the housing sector, and you will contribute towards the continuous improvement of our service delivery

Salary

  • salary

support worker

Working hours

  • part-time

Responsibility

  • we have an exciting opportunity for an Scheme Support Worker to join our Neighbourhoods Team
  • undertake daily “safe & well” visits or system calls with all residents
  • complete support plans with all residents and risk assessments
  • deliver basic support tasks to help maintain independence, engage with third parties as required
  • develop positive relationships with residents/families/advocates ensuring effective communication networks
  • we are looking for an excellent communicator, customer focused, approachable, enthusiastic individual who shares our commitment to community involvement and providing a high standard of customer service
  • respond effectively to crisis and emergency situations
  • as part of a team responsible for the delivery of support to residents to live as independently as possible within the Extra Care environment

Salary

  • salary

Requirements

  • knowledge of support services for older people, safeguarding vulnerable people
  • customer focussed and calm under pressure with flexible approach to duties
  • excellent organisational skills
  • previous experience in providing support to older people
  • excellent people skills and ability to communicate effectively with older people
  • PC literate and good administration skills
  • good level of education to GCSE standard or equivalent
  • satisfactory Enhanced DBS

supervisor

Working hours

  • full-time

Responsibility

  • we now have an opportunity for a Repairs Supervisor to join us to be responsible for the delivery of an effective, customer focused, value for money responsive repairs service in both occupied and vacant properties
  • you will be responsible for site supervision of work in progress and liaison with all trade operatives, sub contractors and customers for the effective delivery of the works, you will therefore have the ability to manage and motivate a team of trade operatives

receptionist

Working hours

  • full-time | Permanent
  • full-time | Temporary

Responsibility

  • the successful candidate will be customer focused with excellent communication skills and used to working as part of a busy team
  • proven ability working in a customer service for a minimum of 12 months is essential
  • due to an expansion in the services provided by the customer service team, we are looking to recruit a Customer Services Receptionist/concierge
  • providing a front line service to customers, face-to-face, you will be fielding a wide variety of enquiries from tenants, applicants and external customers
  • the ability to deal with queries relating to all aspects of the housing process, and landlord responsibilities, along with a number of admin duties including actioning internal and external post for the business
  • A confident, flexible approach to your work and good IT skills are essential to providing excellent customer service in this role, sometimes in challenging situations
  • the ideal candidate will have a strong character and able to face adverse customer reactions when being unable to provide what a customer is looking for

Salary

  • salary

contact centre advisor

Working hours

  • full-time
  • full-time | Temporary | Permanent

Salary

  • salary

Responsibility

  • you will be working to team KPIs as well as yours individually
  • type: Permanent and temporary vacancies available
  • are you an active listener who has a passion for helping others?
  • one of the great things about this role is having the opportunity to make a real difference for every customer
  • are you a problem solver who challenges the norm to inspire new ideas?
  • have you ever thought about using these skills for customer service?
  • this is a hybrid position which has flexibility to support work life balance
  • if so, Trent & Dove could be the perfect place for you to start your new career

Requirements

  • experience of working in a Customer Service/contact centre environment
  • ability to always maintain a high degree of confidentiality when dealing with sensitive information
  • excellent attention to detail and accuracy
  • the ability to multi task
  • excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email
  • able to work from our head office at least 2-3 times a week following the initial training period
  • to be able to adapt to changes in processes within the team

plumber

Working hours

  • full-time

Benefits

  • company car

Salary

  • salary

Responsibility

  • you will take ownership of work, aiming for 'First Time Fix' on all jobs whilst remaining within budget and time parameters
  • you will have a positive attitude, excellent communication skills and hold a full UK driving licence
  • the successful candidate will be responsible for carrying out plumbing and general maintenance to our housing stock as part of our voids and responsive maintenance services
  • the closing date for applications is 26th June 2023
  • you should have strong plumbing maintenance knowledge, gained ideally within a housing/domestic setting, and ideally additional maintenance knowledge and skills in other trade disciplines
  • you will ensure all work is undertaken to a high standard with the minimum of supervision to diagnose faults and deliver effective solutions to our customers

surveyor

Working hours

  • full-time

Responsibility

  • we are Trent & Dove
  • we go beyond what’s expected of us to transform lives, homes & communities
  • because people deserve to enjoy life, do well and feel respected
  • here we work & smile because we see the difference we make, everyday
  • we achieve & grow as we improve our skills for ourselves and customers
  • we balance & thrive as we give and get support to enjoy our lives and what we do

Salary

  • salary

joiner

Working hours

  • full-time | Permanent
  • full-time

Benefits

  • fuel card

Salary

  • salary

Responsibility

  • ensure good quality workmanship which upholds company standards, complies with building codes, and follows safety requirements
  • you will take ownership of work, aiming for 'First Time Fix' on all jobs whilst remaining within budget and time parameters
  • provide exceptional customer service and answer any customer questions
  • to carry out joinery repairs and replacements and general maintenance tasks in properties
  • in order to ensure delivery of an efficient and high quality repairs service to our customers we are looking to recruit into our Responsive Repairs and Voids team
  • you will have a positive attitude and excellent communication skills and hold a full UK driving licence
  • the successful candidate will be responsible for carrying out joinery and general maintenance to our housing stock as part of our voids and responsive maintenance services
  • you should have strong joinery maintenance knowledge, gained ideally within a housing/domestic setting, and ideally additional maintenance knowledge and skills in other trade disciplines

Requirements

  • joinery: 1 year
  • carpentry: 1 year

Changes in earnings for the position it project manager

0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
2024
2025

Data based on job offers published by the company

Earnings on positions in TRENT HOUSING

Average salary in this position
Average salary in this position in the country
caretaker
1980 £
5%
2066 £
customer service advisor
2116 £
-3%
2058 £
it project manager
4791 £
-7%
4492 £

National average salary

2950 £

Average salary in this company

3419 £