TRAYBAKES  Salary

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FOOD TECHNOLOGY CENTRE REDHILLS LANE REDHILLS PENRITH CA11 0DT
TIN: 06682811
 Manufacture
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TRAYBAKES
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TRAYBAKES is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • liaise with despatch & customers on all deliveries to ensure they are, wherever possible, on time in full
  • managing the online customer purchasing portal including keeping it up to date and responding to new enquiries
  • liaising with operations and marketing on all customer-related issues
  • generate sales confirmations and invoices and liaise with accounts on sales issues including checking payments
  • order stock as requested & book couriers
  • answer the telephone & meet & greet visitors, despatching collections to customers
  • communicating with customers on the phone & via e mail regarding sales and delivery issues, raising of new orders and progressing of existing jobs and general business issues
  • general H&S weekly /monthly checks

Requirements

  • ideally from a sales/customer service background, you will be a confident, hardworking, presentable, positive, and an enthusiastic individual capable of multi-tasking to complete many different duties daily
  • you will be a good listener, able to quickly understand and deliver customer requirements, be able to pick up new ways of doing things and the ability to use our management information system
  • you will need to be level-headed and patient under extreme pressure and able to work to very tight deadlines. You will be results driven and self-motivated and able to work on your own initiative or as part of a team
  • rate of pay: Salary negotiable depending on skills and experience
  • job Types: Full time, permanent, office based
  • training: Learning opportunities available for the right person
  • if you are interested in applying for this role, please forward a covering letter and CV of why you would be suitable and like to work for Traybakes
  • location: Traybakes Ltd, Food Technology Centre, Redhills, Penrith, Cumbria, CA11 0DT