TRAVELNEST in London Salary

JOHNSTON CARMICHAEL BIRCHIN COURT 20 BIRCHIN LANE LONDON EC3V 9DU UNITED KINGDOM
TIN: 09141571

TRAVELNEST
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Estimated salary

£ 2083

Median salary at TRAVELNEST

£ 2083 Lowest salary
£ 2305 The average salary
£ 2750 Highest salary

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TRAVELNEST is looking for employees for positions:

customer advisor

Language

  • portuguese
  • italian
  • spanish
  • french

Requirements

  • experience: Previous experience in customer success, account management, or a related field is preferred
  • communication Skills: Excellent verbal and written communication skills with a strong ability to convey information clearly and empathetically
  • problem-Solving: Strong analytical and problem-solving skills, with the ability to think creatively
  • technical Aptitude: Comfortable using digital tools and platforms, with the ability to quickly learn new technologies
  • customer Focus: A passion for helping customers succeed and a commitment to delivering exceptional service
  • team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive team culture
  • adaptability: Ability to learn quickly, make immediate contributions, and adapt to a changing environment

Responsibility

  • proactive Engagement: Monitor customer accounts to identify opportunities for improvement and proactively reach out to provide solutions and recommendations
  • product Training: Conduct training sessions and webinars to help customers maximise the value of our platform
  • feedback and Improvement: Gather customer feedback and collaborate with the product team to enhance our services and features
  • optimisation: Help new and existing customers optimise their property listings to drive the highest volume of bookings and maximise their rental income