TRAVEL INNOVATION GROUP is looking for employees for positions:
reliability engineer
Working hours
full-time | Permanent
Salary
salary
Responsibility
implement and monitor system checks for early detection of potential problems
develop visualizations in Grafana and Azure Application Insights for end-user experience, application, infrastructure, and security
work on initiatives and continuous improvement processes around proactive application health, monitoring, reporting, and technical support
act proactively and help organizations uncover performance bottlenecks across the system
apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner
Requirements
terraform
kubernetes
progressive Delivery tooling
travel consultant
Working hours
full-time | Permanent
Salary
salary
Responsibility
delivering exceptional customer care via phone and email through relationship management and a desire to exceed client’s needs
making fares available via GDS, to set Service Levels, appropriate airline fares
develop strong agent, operator and supplier relationships to understand their needs and goals
providing support, guidance and training to Commercial team members
use various online systems to check availability, issue quotes, make bookings and any subsequent management of quotes and bookings
make sound commercial decisions on margins & pricing on a booking by booking basis
communicating new fares, changes, updates to relevant internal and external customers
develop a good understanding of the market and competition
operations administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
making fares available via GDS, to set Service Levels, appropriate airline fares
providing support, guidance and training to Commercial team members
communicating new fares, changes, updates to relevant internal and external customers
distributing and pricing fares across three main GDS, particularly becoming proficient in all three GDS fare distribution tools
identifying outstanding fares that will be commercially beneficial for the business to promote
fostering good relationships with airline contacts and GDS bookers
ensuring better coordination between Fares – Flights Team– Sales
monitoring GDS Help Desk e-mail inbox
devops engineer
Working hours
full-time | Permanent
Responsibility
building and setting up monitoring for applications and infrastructure
working on ways to automate and improve development and release processes
ensuring that systems are safe and secure against cybersecurity threats
working with software engineers to ensure that development follows established processes and works as intended
senior marketing executive
Working hours
full-time | Permanent
Salary
salary
Responsibility
create and execute stand out campaigns for optimal results, taking ownership from start to finish
take and/or write creative briefs for various campaigns/projects
create content – including authentic copywriting for various channels and some image/video production
meticulously proof-read content to ensure everything produced is of a high standard
write and deliver end of campaign reports including full analysis of any successes/failures
apply learnings from campaign reports to future campaigns to ensure we are always growing, evolving, and improving
coordinate events and sponsorships such as showcase days, trade shows and fam trips
manage the day to day relationships with our travel suppliers and tourist boards
marketing communications manager
Working hours
full-time | Contract
Language
english
Salary
salary
Responsibility
implement the remainder of the 2023 marketing plan, ensuring the plan is delivered tactically on time and to budget
create the 2024 marketing strategy inline with the company vision and objectives
coordinate the team to ensure the tactical execution of marketing plans across all brands
define and lead multi-channel campaigns for optimum results across a range of media
lead projects across New Product Development, Brand, Customer Acquisition and Retention, Customer Journey, Events, and Incentives
management of third party relationships such as campaign partners, trade press, creative and digital agencies
follow best and emerging marketing practices - implement into the team where appropriate
communicate exceptionally well to manage stakeholder engagement and expectations at all levels
operations manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensure a rota is in place to cover all shift patterns and sufficient cover for lock up of all offices
creating and implementing staff PDP’s
strive to boost productivity whilst maintaining the high level of staff morale
quality control of emails and calls ensuring excellent service standards are achieved
drive and lead process improvements ensuring teams objectives are achieved
improve processes and efficiencies of Operations department to reduce write offs
assisting and directing the team each morning to prioritise workloads, ensuring the team know which jobs have been allocated to them and what their responsibilities are
improve call stats by thinking of ways to streamline processes and reduce call volumes
business development executive
Working hours
full-time | Permanent
Salary
salary
Responsibility
develop trusted relationships with a portfolio of customers and gain a thorough understanding of their needs and requirements
proactively maximise sales and manage market share from within your portfolio by identifying any business that the group isn’t getting
understand the company strategy and your own targets, translating this into your portfolio to achieve the overall sales objectives
maintain accurate and comprehensive records on clients and sales activities within our CRM system
provide accurate and timely updates to key stakeholders on portfolio performance
role: Partnership Executive
work closely with internal departments ensuring the knowledge on your portfolio is shared including delivery of training on accounts where appropriate
reports to: Team Leader
account manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
strategically manage of client relationships, ensuring that we remain their main flights provider of choice
proactively maximise sales and manage market share from within your portfolio by identifying any business that the group isn’t getting
understand the company strategy and your own targets, translating this into your portfolio to achieve the overall sales objectives
maintain accurate and comprehensive records on clients and sales activities within our CRM system
provide accurate and timely updates to key stakeholders on portfolio performance
work closely with internal departments ensuring the knowledge on your portfolio is shared including delivery of training on accounts where appropriate
develop trusted relationships with a portfolio of key customers to ensure competitive advantage, after developing a thorough understanding of key customer needs and requirements
prepare and deliver presentations to your portfolio
junior graphic designer
Working hours
full-time | Permanent
Salary
salary
Responsibility
working closely with other members of the team to fully understand campaign objectives and actions desired
produce on brand and innovative designs for our in-house brands
to develop a deep understanding of Aviate, all sub brands and our overall strategic objectives
become a brand champion for Aviate and our sub brands
adhere to brand guidelines to ensure all designs are consistent in their look and feel
role: Junior Graphic Designer
ensuring relevant artwork is print/media ready as required
