TRANSPORT FOR WALES RAIL Salary
3 LLYS CADWYN PONTYPRIDD CF37 4TH WALES
TIN: 12619906
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Earnings on positions in TRANSPORT FOR WALES RAIL
TRANSPORT FOR WALES RAIL is looking for employees for positions:
duty manager
Working hours
- full-time | Permanent
Responsibility
- we have an exciting opportunity to join our Swansea Stations team as a Duty Manager
- the Duty Manager is responsible for the management of all station activities including the Gate line, Booking Office, platforms, and cleaning
- provide assessment and coaching to staff at the station so that their performance is optimal
- ensure facility and security checks are carried out, including Fire Precautions and Evacuation checks
- track train running via TRUST and other systems
- as an effective Duty Manager, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment
- review weekly rosters and make daily amendments to ensure coverage of all job roles in the most cost-effective way
- you will ensure the services provided by the station team meets standards through real time management as well as effectively assessing and coaching performance
Requirements
- the ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role
- transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills
- we fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses