TRANSPORT EXCHANGE GROUP Salary
NEWSTEAD HOUSE PELHAM ROAD NOTTINGHAM NG5 1AP
TIN: 03464353
TRANSPORT EXCHANGE GROUP Premium profile inactive Premium profile inactive
Earnings on positions in TRANSPORT EXCHANGE GROUP
TRANSPORT EXCHANGE GROUP is looking for employees for positions:
customer service apprentice
Working hours
- full-time | Apprenticeship
Responsibility
- provide excellent customer service to all members
- interaction with membership through inbound and outbound calls
- monitor, manage and action all support and complaints tickets and change requests daily via Zendesk
- offers continue support and training to members
- request and review documentation to ensure member profiles are up to date
- review member to member daily complaints queue
- collaboration across the team and other department to ensure a seamless customer experience
Requirements
- strong problem-solving skills
- excellent communication and interpersonal skills
- ability to work collaboratively in a team environment
- customer-centric with a passion for delivering outstanding service
- experience working towards KPI’s, objectives or similar
- effective time management
- resilient and works well under pressure
- excellent attention to detail
Earnings on positions in TRANSPORT EXCHANGE GROUP
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1916 £