TRAINING FOR EMPLOYMENT  Salary

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89-91 HATCHETT STREET BIRMINGHAM B19 3NY ENGLAND
TIN: 07457750
 Human Resources
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TRAINING FOR EMPLOYMENT

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TRAINING FOR EMPLOYMENT is looking for employees for positions:

office administrator

  • office administrator

Working hours

  • full-time | Permanent

Responsibility

  • to coordinate compliance for the delivery of training courses in accordance with the requirements of the examination body
  • assisting customers with all knowledge on products and services
  • facilitating sales of all training courses
  • supervising all unresolved compliant for sales
  • manage and process and correspondence with customers
  • perform all follow up for all outbound calls
  • supervising all online chat sales calls for clients
  • dealing with high volume customer queries both over the phone and via email and provide response to all maintaining high quality of services and performance standards

Requirements

  • 1 year of Administration experience
  • possess excellent customer service skills
  • possess excellent verbal and written communication skills
  • working knowledge in the application of working practices and approved IT systems
  • A positive and enthusiastic outlook
  • team player
  • work well under pressure
  • organised and excellent time management