TRAINING AT WORK GROUP is looking for employees for positions:
customer sales advisor
Working hours
full-time | Permanent
full-time
Responsibility
making this happen is the collective responsibility of all of our account managers
training At Work Group Ltd are committed to providing the greatest service to each and every one of our customers, and by using the highest calibre trainers available, we hope to educate them to establish a workplace that is secure and safe
A close-knit and welcoming team, we are located in contemporary offices in the heart of Wetherby. We are a proud member of QNUK and are one of the top UK suppliers of First Aid, Health and Safety, Food Hygiene, and Fire Marshal trainers
Salary
salary
Education
GCSE or equivalent
Requirements
customer service: 1 year
account management: 1 year
sales: 2 years
digital marketing manager
Working hours
full-time
Language
english
Salary
salary
Education
diploma of Higher Education
Requirements
digital marketing: 1 year
marketing: 1 year
sales manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
as a Sales Manager you will be responsible for managing and recruiting a team of Customer Sales Executives
you will need to ensure that your team is well motivated and consistently achieving KPIs, whilst assisting with any coaching or training required within your team
providing performance reports
Requirements
B2C or B2B telesales experience
understanding of sales calculations
proven record in generating sales leads
negotiation skills
strong customer relationships
proven experience in a similar senior sales role
excellent customer service skills
good verbal and written communication skills
credit controller
Working hours
full-time
Salary
salary
sales account manager
Working hours
full-time | Part-time
Salary
salary
Education
GCSE or equivalent
Requirements
account management: 1 year
sales: 1 year
customer service agent
Working hours
full-time
Salary
salary
Responsibility
● Communicating with customers
communicating with customers
● Communication with our in house E- Learning Account Managers
● Viewing customers orders/making changes to customers details Wordpress
the day to day job will involve answering support tickets, live chats and support calls for our E-Learning clients. You must have a pleasant demeanor and thrive on solving problems
Requirements
● Polite, industrious and professional at all times
polite, industrious and professional at all times
● Security-conscious
● Zendesk for support tickets and for chat
zendesk for support tickets and for chat
● You will have experience of a LMS system
● Living in the UK
● Wordpress
account manager
Salary
salary
Responsibility
respond to incoming customer enquiries via telephone, email, and website submissions
provide prompt and accurate assistance to our customers, addressing their needs and resolving any issues
maintain regular contact with our customers, ensuring their ongoing satisfaction and loyalty
cultivate and nurture strong customer relationships, serving as their primary point of contact for all service-related matters
consistently meet and exceed OKRs and targets set by the Team Leader
ensure high-quality communication with customers across various channels, ensuring clarity, empathy, and professionalism
collaborate with internal teams to ensure smooth and efficient delivery of products and services to customers
prepare and deliver accurate information, quotes, and service proposals based on customer requirements
Education
GCSE or equivalent
Requirements
minimum one year of experience in an Account Management role or similar
strong communication skills with a focus on active listening and problem-solving
demonstrated ability to build and maintain positive customer relationships
excellent time management and organisational skills, with the ability to handle multiple tasks efficiently
knowledge of health and safety regulations and an understanding of UK market needs is preferred, although full training is provided
account management: 1 year
sales: 1 year
key account manager
Salary
salary
Responsibility
cultivate and maintain strong customer relationships with our key accounts, acting as their main point of contact
identify and capitalise on new business opportunities, including upselling products/services
meet and exceed KPIs and targets set by the Sales Manager
maintain high-quality communication with customers via various channels
collaborate with internal teams to ensure seamless delivery of solutions
prepare and deliver proposals, quotes, and sales presentations
organise and attend meetings with existing and potential customers
update customer information in the CRM system
Education
A-Level or equivalent
Requirements
minimum one year of experience as a Sales Account Manager or in a similar role
strong negotiation and communication skills, with a talent for building rapport
ability to use own initiative and go out and find potential new customers
previous experience in networking with potential customers, including LinkedIn proficiency
excellent time management and organisational abilities
knowledge of health and safety regulations and understanding of UK market needs is preferred, although full training is provided
