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TRADITIONAL BEAMS is looking for employees for positions:
customer service advisor
customer service advisor
wood machinist
forklift driver
Working hours
part-time
Responsibility
as a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction
handling customer enquiries & answering any questions over the phone & via email
responding promptly and effectively to customer enquiries
providing support and comprehensive product/service information to customers
raising orders and sending invoices for payments
an exciting opportunity has arisen to join our small & friendly team working as a Customer Service Advisor on a part time permanent basis
printing labels & sending colour samples
the main purpose of this role is to provide a high quality service to all customers, maintaining and enhancing the current service that is offered and contributing to the overall effectiveness of the Customer Service Department
Requirements
NVQ in Customer Service would be desirable but not essential
communication and interpersonal skills
outstanding customer service and customer care
attention to detail
able to multi-task and work well under pressure
sales and upselling skills
computer literacy
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