Earnings on positions in TOTAL IT TECHNOLOGY SOLUTIONS
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Estimated salary
£ 2500
Median salary at TOTAL IT TECHNOLOGY SOLUTIONS
£ 2083Lowest salary
£ 2395The average salary
£ 2500Highest salary
Do you believe that workers at TOTAL IT TECHNOLOGY SOLUTIONS are paid fairly?
TOTAL IT TECHNOLOGY SOLUTIONS is looking for employees for positions:
service delivery manager
service delivery manager
customer service representative
field engineer
service engineer
service engineer
project coordinator
business development
client manager
support engineer
business support administrator
Working hours
full-time
Requirements
technology Company: 2 years
managing multi skilled teams: 1 year
managed Services: 1 year
Responsibility
§ Produce weekly playbooks and report to Executive Management team
managing client escalations and conflicts to resolve the immediate issue, rebuild client trust and identify underlying cause of concern to prevent reoccurrence
maintain up to date knowledge of Total IT’s operational procedures and Employee handbook
manage challenging scenarios and elevate team performance
ensure service delivery to all clients meets all contractual and quality KPIs, including Vendor SLA compliance, exceeding client expectations and demonstrates continuous improvement
Earnings on positions in TOTAL IT TECHNOLOGY SOLUTIONS