TOTAL ASSIST CARE

Responsibility

• building relationships/ rapport with clients and candidates
• advertising shifts appropriately by drafting and placing adverts in a wide range of media
• using ITRIS database efficiently to search for candidates to be used for re-generation
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• briefing the candidates properly about the shift, pay rate and any other important information of every shift
• organising the process for candidates including accommodation or travel as requested by the client and/ or candidate
• offering advice to candidates on pay rates, training and career progression if appropriate
• developing a good understanding of NHS and private clients where applicable, their industry, what they do and their work culture and environment
• headhunting - identifying and approaching suitable mental health nurses, care assistants, HCA’s and other candidates who may already be in work or currently work with competitors
• deliver outstanding customer service to candidates and clients 100% of the time in order to present the business in the best possible light as well as dealing with any conflict/ issues in a professional manner