TLC MARKETING WORLDWIDE GROUP Salary
WATSON HOUSE 54 BAKER STREET LONDON W1U 7BU ENGLAND
TIN: 03416307
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Earnings on positions in TLC MARKETING WORLDWIDE GROUP
TLC MARKETING WORLDWIDE GROUP is looking for employees for positions:
customer service agent
Working hours
- full-time | Contract
Responsibility
- understand the campaign terms and mechanics and ensure these are adhered to when speaking to customers
- liaise with other departments as necessary, including product development, client services and sales for campaign updates
- to answer all incoming calls promptly and resolve any customer queries promptly
- liaise with agents and partners
- to advise customers of products and offer availability and keep them informed on the progress of their booking
- ensure all necessary reports are accurate and kept up to date
- to make outbound calls to suppliers and make customer bookings
- read spell-check and review presentation of all documents before sending
Requirements
- excellent communication and interpersonal skills, organised and able to multitask, good attention to detail