THERMOTECH WALL AND LOFT SURVEYS

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DANES WOOD ST. JOHNS ROAD NEW MILTON BH25 5SD ENGLAND
TIN: 14262163
Construction & renovation
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Is THERMOTECH WALL AND LOFT SURVEYS a trustworthy company?

Geoff
Happening date 2024-04-05

Make your own mind up but this ius my experience. On 4th April I was cold called by this company and was asked to confirm I had had my loft insulated with spray foam, this work having been carried out in 2022. I was asked if I would like a free no obligation survey to be carried out by way of a follow up. I accepted the offer and an appointment was made for a surveyor visit the following day. The surveyor duly arrived and was clearly hell bent on persuading me to have the foam insulation removed telling me it was unsafe (air quality), was causing damp (supposedly supported by moisture readings) and would as a consequence render the property unsaleable in the future. Foolishly I paid a deposit to have the foam removed and replaced by their "highly trained installers" and a visit was scheduled for the following Tuesday (9th April). Fortunately I had second thoughts and cancelled the appointment by e mail and requested a refund of my deposit. At this time I am still waiting for it to be returned but the company have acknowledged my e mail so hopefully it will be returned soon. As a precaution, and by way of re assuring myself that my home was not in imminent danger of falling down, I contacted a local Surveyor who came on Monday and carried out an inspection of my loft. Fortunately no damp was present and the only work he suggested I had carried out was to have the roof "vented" as it would be of ventil;ation benefit. As I say make your own mind upo, but if you are visited by a Mr (deleted by the administrator), the surveyor who visited me, I suggest you take his recommendations with a very large pinch of salt.

steven

What a confusing and concerning situation. It's good that you got a second opinion from a local surveyor to confirm what's really needed. Did you eventually get your deposit refunded from them?