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Estimated salary
£ 2500
Median salary at THEO JONES RECRUITMENT
£ 1250Lowest salary
£ 2622The average salary
£ 22000Highest salary
Do you believe that workers at THEO JONES RECRUITMENT are paid fairly?
THEO JONES RECRUITMENT is looking for employees for positions:
operations manager
operations manager
payroll
hgv driver
apprentice
vehicle technician
sales administrator
customer service executive
tyre technician
car sales executive
parts manager
Benefits
service car
Responsibility
quality of customer service delivery is consistently excellent; achieving NPS/ VOC targets
the service delivery to customers is aligned with Consumer Duty principals
the RSA Dispatch and Network Operations management team is focused on staff engagement to minimise attrition and deliver positive AES results
standard Operating Processes are maintained and the team are fully adhering to the defined processes
department, Team and Individual performance is measured in terms of both quality and quantity outputs
all client and internal KPI targets are achieved, with a clear and specific focus on Dispatch cycle time performance and Technician utilisation
performance failures are addressed and remediation plans are put in place to ensure a resolution is achieved
managing a team of 4 team leaders, and 57 call centre agents
Requirements
our client is seeking Roadside Dispatch Operations Manager to join their already successful motor trade team working within a busy main dealer. You need to be a team player, able to work to deadlines and have the ability to use your own initiative