THEO JONES RECRUITMENT Salary
SUITE 217 STERLING HOUSE LANGSTON ROAD LOUGHTON IG10 3TS ENGLAND
Phone: +49 8039 21568627
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Earnings on positions in THEO JONES RECRUITMENT
THEO JONES RECRUITMENT is looking for employees for positions:
operations manager
Benefits
- service car
Responsibility
- quality of customer service delivery is consistently excellent; achieving NPS/ VOC targets
- the service delivery to customers is aligned with Consumer Duty principals
- the RSA Dispatch and Network Operations management team is focused on staff engagement to minimise attrition and deliver positive AES results
- standard Operating Processes are maintained and the team are fully adhering to the defined processes
- department, Team and Individual performance is measured in terms of both quality and quantity outputs
- all client and internal KPI targets are achieved, with a clear and specific focus on Dispatch cycle time performance and Technician utilisation
- performance failures are addressed and remediation plans are put in place to ensure a resolution is achieved
- managing a team of 4 team leaders, and 57 call centre agents
Requirements
- our client is seeking Roadside Dispatch Operations Manager to join their already successful motor trade team working within a busy main dealer. You need to be a team player, able to work to deadlines and have the ability to use your own initiative
Earnings on positions in THEO JONES RECRUITMENT
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2566 £