front of house staff
Responsibility
- answering incoming phone calls and providing information or taking orders as required
- accurately processing customer orders through our epos system, ensuring all details are recorded correctly
- assisting customers with any inquiries or issues they may have, providing prompt and friendly service
Show more +6 - handling cash transactions and maintaining the cash register, ensuring accuracy and accountability
- collaborating with other team members to ensure smooth operation of the front-of-house area
- maintaining cleanliness and organization of the front-of-house area, including tables, counters, and seating areas
- assisting with setting up and clearing tables, as well as restocking supplies when needed
- adhering to company policies and procedures, including health and safety guidelines
- providing suggestions and recommendations to customers based on their preferences and menu options
Requirements
- excellent customer service skills with a friendly and approachable demeanor
- strong communication skills, both verbal and written
- ability to handle cash transactions accurately and efficiently
Show more +8 - proficiency in using electronic point of sale systems or a willingness to learn
- good organizational skills and attention to detail
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- flexibility to work on a rotating schedule, including weekends and public holidays
- catering: 1 year
- hospitality: 1 year
- customer service: 1 year
- bartending: 1 year
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